Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 18, 2024 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Just wanted to tell you what a great job Franciso did. He was easy to talk to and had a great positive attitude when I pointed out some of the these I needed. I will certainly ask for him again.

Report a concern   April 18, 2024 — Rated 10 out of 10 by Judy Church Zerorez Los Angeles
What do you like about our products and services?

Nice job, carpet looks great

Report a concern   April 18, 2024 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Polite and efficient service!

Report a concern   April 18, 2024 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Easy to book, my tech was Matt and he was friendly and efficient

Report a concern   April 17, 2024 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Jeremy is doing a great job

Report a concern   April 17, 2024 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

He did a great job and my carpets look so much better.

Report a concern   April 17, 2024 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Eric was wonderful!! Professional, efficient and informative!!

My place looks great and I've already referred someone to you!!

I will be back next year!!

Report a concern   April 16, 2024 — Rated 4 out of 10 by B.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Bait and switch. I was given a written email estimate but the tech showed up and said no way, he couldn’t do it for that price. He quoted me me $150 more. And he was unpleasant.

Report a concern   April 16, 2024 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

The tech was on time, super friendly and easy to talk to and was very professional and did he job perfectly.

Report a concern   April 14, 2024 — Rated 10 out of 10 by Kris Evelhoch Zerorez Los Angeles
What do you like about our products and services?

The employee that came to clean my carpets was very nice and did an excellent job plus made sure to do several extra dry cleaning to get the carpet as dry as possible. I love that the carpet comes out clean and there is no soap residue in the carpet

Report a concern   April 14, 2024 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Efficient, quick, knowledgeable staff.

Report a concern   April 14, 2024 — Rated 10 out of 10 by Michelle Staley Zerorez Los Angeles
What do you like about our products and services?

Your product is great but your people are greater. Carlos cleaned my carpets better than anyone that I have had throughout my relationship with Zerorez.

Report a concern   April 14, 2024 — Rated 10 out of 10 by E.M.T. Zerorez Los Angeles
What do you like about our products and services?

Our 20-year-old carpet still looks presentable, in part thanks to Zerorez.

Report a concern   April 13, 2024 — Rated 10 out of 10 by Erin Keeby Zerorez Los Angeles
What do you like about our products and services?

On time and a job well done

Report a concern   April 13, 2024 — Rated 9 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

Salesperson was very nice and helpful

Report a concern   April 13, 2024 — Rated 8 out of 10 by S.B. Zerorez Los Angeles
What could we do to improve?

There are a lot of add-on fees that seem either elevated or possibly unnecessary. I like your work, but these fees add up to almost double whatever special might have motivated me to call.

Report a concern   April 13, 2024 — Rated 9 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

No smell...carpet is soft and dried very quickly. Service was prompt and professional.

Report a concern   April 13, 2024 — Rated 10 out of 10 by N.V. Zerorez Los Angeles
What do you like about our products and services?

Very easy to work with. Courteous and did a great job!

Report a concern   April 12, 2024 — Rated 10 out of 10 by Jenny Klein Zerorez Los Angeles
What do you like about our products and services?

Jeremy was punctual, organized, neat, and a good communicator.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Tom Garrett Zerorez Los Angeles
What do you like about our products and services?

Eduardo Valencia did a great, great job and is a great guy!

Report a concern   April 12, 2024 — Rated 8 out of 10 by C.B. Zerorez Los Angeles
What could we do to improve?

Better stain removal

Report a concern   April 12, 2024 — Rated 10 out of 10 by Phil Strick Zerorez Los Angeles
What do you like about our products and services?

Jorge is great. Efficient and friendly.

Report a concern   April 12, 2024 — Rated 9 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Sincerity and efficiency in work and timely arrival.

Report a concern   April 12, 2024 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

My service person was prompt and very careful of the corners of my house, while cleaning the carpet. He also explained to me all the services that he would be doing. My carpet is very clean. I appreciated it and I will be using you guys again. Thank you!

Report a concern   April 12, 2024 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

The young man who cleaned our carpets was very thorough.

Report a concern   April 11, 2024 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Cleans well but love the service from the technician.

Report a concern   April 11, 2024 — Rated 10 out of 10 by D.D.M. Zerorez Los Angeles
What do you like about our products and services?

Our carpet actually gets clean and dries quickly. Marcel is professional and provides excellent service.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Alicia Woempner Zerorez Los Angeles
What do you like about our products and services?

My carpet looks brand new and the service was hassle free with very considerate Worker.

Report a concern   April 11, 2024 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

On time service man. Polite and knowledgeable. Great job

Report a concern   April 11, 2024 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Well organised and happened on time with minimal disruption.


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