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based on 32007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been Zerorez customers since you first opened shop in Southern California. Everything that you say about your service is true therefore, we would not use any other type of carpet cleaning service. Our service technician Jeff was very punctual and did a fantastic job on our carpets. We have also used your service to clean our tiles and love the results as well. If you want nothing left behind on your carpets, Zerorez is your only choice.
we like the eco friendly and the excellent communication re the appointment as well as the thorough job done by the technician
Great serviceman. Really good representative. Helpful, polite, and thorough
Great technicians, very thorough, no soapy and wet carpet, fair prices.
Jeremy was fantastic at his customer service and did a quick job of cleaning 3 large rooms that my small dog has been using as a potty spot! we will definitely use this service again!
No soap cleaning. Nice Techician.
The service, technicians and results are excellent.
Polite, clean, efficient.
Courteous technician explained everything that was going to be done. I got clean carpets and tiles with no smelly chemicals.
Great tech! Great work!
Cleaning process and the technician was very professional and took care of our surrounding furniture. Jorge Martinez
Rudy did a wonderful job and is pleasant to work with.
Everything. The carpet and recliner cleaning was fabulous. The carpet cleaner was experienced and professional!
Punctuality, always ready to accommodate my schedule, efficiency, great costumers service. Overall excellent job!
The Zerorez worker came on time, was clear about what was to be done-including what was and was not to be moved, and most importantly did a great job. Our floors now look better than they did when we first moved here. In addition, everything that was to be moved was put back and secured as if it was new. Clearly, the previous owner did not use Zerorez when they were prepping their house for sale. Needless to say we are very pleased with Zerorez.
Marcel is the best. He has done our house for years and I am so happy he's still with the company after many years. Your cleaning techniques and his service are unmatched and I love his knowledge, friendliness, and the very thorough job he does. I wouldn't use anyone else.
Always excellent communication, on time with friendly polite staff.
The cleanest your rugs /furniture can get!
Love zerorez been using the company for 20yrs!
Our service technician was awesome
The service fellow was a gentleman and easy to work with. He explained everything he was about to do and followed each and every step. He would be hard to beat versus his fellow workers. Thank You.
Great service and excellent employees.
Hi, I had an appointment 2/15 to clean a sofa and area rug which I had the technician take for a deeper cleaning. The sofa didn’t come out that great, it’s white and maybe that’s as good as it can get. I haven’t heard a word about the area rug and when I will get it back? Zerorez is very expensive, the last times I have used them I was very satisfied this time not so much. First name removed Adams
I like that there’s no residue left on our carpets after they’re cleaned.
It was very easy to schedule an appointment with Zerorez. Julio, our service person, was pleasant and professional and did a great job. Carpet is clean and the rooms smell fresh and clean.
They did a great job cleaning our carpets.
I like the service, the results, the advice I get from the guys. I work for a home builder and zerorez is my go to carpet cleaning company for all my community models!
Eddie did a great job and time much pride in his work
Thank you to Zerorez, Alex and Julio. The technician, Julio, arrived in a timely manner and was extremely professional. He really worked hard on the carpeting in a room that was badly stained. He really cleaned the carpet and made it look amazing. Thanks also to Alex who coordinated the scheduling. We will definitely use Zerorez again.
The young man who cleaned my carpet did a great job. He knew what he was doing. It was so dry. I would like to hire him again. I like the fact that there are no chemicals.
I love the professional service of a job well done! I have already recommended you twice and one of my friends has already tried your service!
It is non-toxic cleaning of rugs and upholstery. Rugs and sofa dried quckly.
People friendly and helpful!