- Phone: (503) 492-0197
- Visit Website
based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aside from the generally great cleaning service, I most appreciate the response to any comments I write on the feedback card that is left after each clean. M.B. is not satisfied with a 'good' rating, they want 'excellent'.
I LIKE THE FACT THAT MAID BRIGADE IS DILIGENT ABOUT FOLLOW-UP WITH CLIENTS; APPEARS TO TRULY WANT THEIR CLIENT TO BE SATISFIED; IF THERE IS ACCIDENTAL BREAKAGE OR DAMAGE OF PROPERTY, MAID BRIGADE ALWAYS COMPENSATES; I LIKE THE WEEKLY EVALUATION CARDS TO INSURE CURRENT FOLLOW-UP WITH THEIR STAFF; I LIKE THE FACT THAT MORNING MEETINGS ARE HELD WITH STAFF TO INSURE THAT THEY ADDRESS ISSUES THE CLIENT MAY HAVE.
Good quality service. We appreciate the work of the cleaners serving out home and the Maid Brigade team.
Environmentally safe products, efficient and very pleasant staff.
that mb uses environmentally friendly products
Reliability, nearly always complete and thorough.
Maid Brigade is very reliable and the house always looks great after it's been cleaned! I appreciate how thorough the team is and the fact that green products are used. I often wonder how effective the products are for the really deep cleaning or tough stains, etc. but so far it seems pretty good.
I like the Maid Brigade workers because they have been well trained and they are very thorough. The workers are very pleasant and courteous. I have had only one problem with the cleaning and it was immediately taken care when the problem was pointed out.
They are very efficient, friendly and thorough.
They do a very good job and are very dependable as well as flexible.
no matter how much a mess my house is in I always come back to a clean house.
It would be nice to communicate directly with the maids.
The cleaning job is great. I can come into my house it looks great. I do not need to lift a finger to those areas.
You do a wonderful job cleaning my house, paying real attention to the details.
The service has always been good and the teams arrive within the time frame given. It' nice to not walk into a house that smells of strong chemicals.
Your work is consistently good.
I like the fact that we can change the schedule, if needed. Things are cleaned well and if something looks out of place, out of supply or might be broken, they let us know right away. (For example, a couple lamps weren't working at our corporate apartment and we were told about it by Maid Brigade and not by the person who was staying there at the time.)
Scheduled time that are still flexible when needed
Punctual.
Although not always perfect, they try to improve "next time"
I feel like the people who clean my house pay attention to the details. I like the low impact cleaners Maid Brigade uses.
Value and dependability
Put items back where they were when cleaning finished. Cost less. That's about it.
Great job! Very happy with service.
Easy to use
Thoroughness and quick completion of the work
Maid Brigade always does a thorough job and if they do miss something, they are quick to respond if you bring it to their attention. Thank you for alleviating my stress, I know I can count on you guys to get the job done well.
Cleaners don't smell yet work. Ladies are very well trained and do a good job.
The reliability of having the team on a schedule (in our case, every other Friday). This makes scheduling very easy
We are most satisfied with service so far. We look forward to more of the same. Thank you!
Maid Brigade's quality staff can be counted on to consistently be on time and do an excellent job!