Customer Testimonials
Excellent customer service and knowledge, great with my child, and no rush.
Very knowledgeable about your products. I’m pregnant and was looking for a good walking shoe and the new balance shoe I got feels like I’m walking on air. Thank you!
Knowledgeable staff and great selection.
Kriston was very knowledgeable and efficient and friendly to my 2 year old daughter!
Jeff, owner of Fleet Patterson Ave. Richmond, Va. , and Jason, Jeff's son, are the BEST.
And so is Kate!
Blanche Toms
Knowledge of the person helping me. Great service.
The store has nice shoes and very friendly customer service.
Service is phenomenal! Jeff spent a lot of time with me to address my feet and leg issues. I did not spend more money than I expected but came away with more solutions than I expected.
Excellent service and attitude.
I really appreciated the one on one customer service, you never find that of service anymore. So much knowledge, and way better service than a big box store, I will be back!
Customer service is great. Appreciate the time taken to find the right fitting shoe.
Store was very clean and well-organized and Anna was excellent at recommending shoes. She was incredibly knowledgeable. Would recommend!
Excellent & friendly service from Nate
Customer service was exceptional. The sales rep that assisted me was patient, knowledgable about the products offered, and found me the right pair of shows. Everyone greeted me and I felt very welcomed.
Easy exchange.
Good recommendation for new running shoes.
Patience while I tried different options.
Great and very kind staff.
Excellent customer service--from fit and selection to returns.
Clean and bright stores.
Beautiful merchandise.
Good prices for excellent quality goods.
I love that when I walk in, I get a customer service rep just for me! She was wonderful - attentive, knowledgeable, and went above and beyond!
Everyone is so nice! I don’t feel pressure to purchase anything.
We loved Joe's laid back style. He put as at ease, provided us with the info we needed and offered much needed advice. We were impressed with the outstanding service.
The service was excellent!
Great service! Lebs was super knowledgable of the shoes that would meet my requirements and made great suggestions
Staff
Service is supreme. Good product line.
Very personal service. They really want the exact right fit and the return policy gave me confidence that I would get the right shoes since I know I can always come back and reevaluate within 60 days if the fit isn’t working for me.
Great business!
I was very welcomed from the time I walked in!
Knowledgeable staff and quality products
Excellent shoes and friendly service.
Good service