Customer Testimonials
Really great experience with Nate on Mother's Day at your location. My wife and I left informed and confident about our purchase. Appreciated the patience that he show while she was trying to make her decision. We will most certainly be back!
Great In Store experience
Associate made sure I got the right shoes based on my measurements and needs. Always have the best brands.
Having a trained running specialist who can offer suggestions is a significant advantage to online shopping
The sales associate was very knowledgeable and friendly.
individual attention working towards best fit
I WAS A LITTLE INTIMATED AT FIRST, BUT THE SERVICE AND CUSTOMER REP TURNED OUT TO BE VERY PROFESSIONAL.
Very informative about the types of running shoes and suggestions on what would work best for me.
Too soon to evaluate product purchased, but service was awesome- very professional & caring!!
Good selection in larger women’s sizes. I ended up buying 2 different brands and love both!
Excellent service
Stopped in to get some new shoes for Mother’s Day, and Rain in Glen Allen took such great care of us. Asked him numerous questions, and was able to provide HELPFUL information on each shoe we had questions about.
Will absolutely be back to buy shoes in the future!
Personal service, knowlegeable staff, wide selection.
Out of all the people I have had wait on my there, I loved my sales person. He really knew what he was talking about and I feel like I got the right size shoes. Please thank him for me. I'd love to get him everytime!
The tennis shoes are super comfortable and they always look for the best so that your moment of exercise is a fun and non-painful experience.
Very friendly and knowledgeable staff. All the running shoes and gear I need.
I love the scanning and attention to detail when picking out shoes. It’s such an intimate and delightful experience. I will be coming to you all for running shoe need for a LONG time!
Extremely comfortable footwear.
I liked the way the person who waited on me, a gentleman named Harrison, took all the time that was needed to get what suited me best. He was very patient and also pleasant.
What I did not like was that I had called earlier in the day with a question about parking, left my phone number and no one ever returned my call.
Love my comfy shoes!
Great knowledgeable personnel in the store !
Shoe Measurement software and shoes/sunglasses
Harrison took so much time with me and listened to me.
You helped me find shoes that really fit.
I received excellent service during my visit. I was greeted promptly and only had a short wait for service. All of my questions and concerns were addressed with attentiveness and patience.
The new store is great and the people are very nice.
Excellent advice.
Great products; superb service
Anna was Wonderful! Helpful and very knowledgeable
My family and I recently visited the Patterson location as a surprise to me for Mother's Day. We were immediately greeted by an associate Rain who listened to what my needs were.
Rain throughly explained how the process worked and recommended which shoes would be appropriate.
Rain was extremely patient and helpful while I tried on several pairs to get a great fit.
I left with a fantastic pair of sneakers that were comfortable and stylish.