Customer Testimonials
Great service. Very customer friendly. knowledge of the shoes you carry and how to fit a shoe!
Great customer service.
I enjoyed the scan of my feet and having an employee explain the results to me. I appreciated how respective my sales person, Ian, was. He listened carefully to what I already know about my likes and dislikes and made appropriate suggestions and was very patient. I also am excited that the store had flyers regarding runs and 5k training information. I will definitely be going back.
Custom foot assessment for proper foot orthotic and excellent customer service. Sales associate was very knowledgeable of different shoes appropriate for my foot.
I enjoyed the personal attention and explanation on why I needed a Patticular shoe.
What a wonderful store! The service and knowledgeable staff make shopping here a real treat!
I was very impressed with the knowledgable staff! I never felt rushed to find the perfect shoe with the perfect fit.
Excellent Service.
Customer service rep, Brady, was very helpful. I needed some better shoes. He recommended inserts as well. My leg pain has significantly reduced. Love my new socks and sunglasses too.
Rep was also very kind to my son who came into the store with me.
Paul was awesome. He listened very carefully to what I wanted and didn’t make me feel pressured about making a selection
I really appreciate Jeff taking the time to discuss with me my shoe selection and options, also I really found the foot test (I’m not sure what you call it) very helpful and informative! 5 star service for sure!
Products carried are great and services are even better. I really liked having an expert recommendation matched with a test to really get the best shoe for me. Highly recommend going here for first time and experienced runners.
Super comfortable shoes!
Awesome staff. Awesome machine for measuring your feet.
I liked the undivided attention & time from my sales associate, Cat. She exhausted several tries before we found the best for my feet & constantly changed my orthotics which takes work. I was impressed with the vast selection. Just wish you were in Charlottesville.
Your terrific
Knowledgeable staff
Personalized service for shoe fit.
Great customer service.
Great customer service and return policy. I also like that coupons are emailed from time to time, that’s an added bonus.
The service was professional and extremely knowledgeable! I walked out with shoes that felt like they were made just for me!
The attention to individual customer needs.
Your sales agents are knowledgeable wrt running
Everything was fantastic! The staff was attentive and insightful, they helped me find a great shoe in a reasonable amount of time. Everyone was friendly and very helpful. I will be back!
The educational processes included with purchase.
Friendly staff. Listen to what you are looking for in a shoe. Patient, so many choices to get the exact fit.
Sales associate was very nice and didn't make me feel bad about being heavy or just starting out on my running efforts
The way you measure feet on the machine. Best pair of tennis shoes I’ve ever owned. Have never worn my correct size or width until I visited Fleet Feet (and I’m over 50 - a long time not feeling comfortable in my shoes).
Very informative and salesperson was very helpful and took his time explaining the products and differences to me and let me try several shoes and insoles.
I am very impressed by the knowledge employees have of shoes and are able to select shoes that are appropriate foemr each customer's needs. They are very patient and pleasant.
It would be very nice if there was a store in the Midlithian area.
The sales person was very helpful and the foot evaluation process great