Customer Testimonials
Great selection of shoes and great service!
Your associates are so helpful. Offered lots of shoes to try. Confirmed I had already done a foot scan since I said I had shopped at fleet feet before. Just wonderful!
Y’all provide great service and care about your customers!
Both are great! The rewards program is good too
Excellent customer service and appreciated focus on what the customer needs
Fleet Feet was recommended by my orthopedic doctor for insoles to treat an injury to the ligaments & tendons in the ball of my foot. Worked great! We have since recommended FF to my 79 yr old father for plantar fasciitis and my 16 yr old son for shin splints, partly due to a high arch. Fleet Feet insoles worked for all of our issues!
very helpful associate analyzed my son's feet and brought out various options to try as well as inserts for his arches - his feet felt much better
Selection, knowledge and outstanding experience working with your staff at both the Midlothian location (Marcus) and the Short Pump location to find the best shoe for me.
Kerri is awesome! She has helped me in my journey to helping find a shoe and insert to take pressure off of my plantar fasciitis. I stand all day long so it was the inevitable but with Kerri’s help I can stand all day with minimal pain in my legs and feet she’s not only helped me but my husband as well I wish I would have found her before I wasted all my money on rx prescribed orthotics that do nothing compared to my shoes and inserts from fleet feet.
Camilla was a great salesperson
They know their products and how to properly fit your foot.
The workers at the store were extremely helpful and friendly!!
All reps there have always been friendly, knowledgeable, and helpful.
The staff is friendly and extremely helpful. The service is greatly appreciated.
Fit and comfort of the product
Great customer service.
Joe went above and beyond to help me with the best possible fit for the shoe.
Fit good, wear extremely well
Marques was great, explaining and recommending shoes for my wife and I
The feel and comfort
Welcoming staff. Dallas was attentive to my questions and needs!
I thought the 3-D scan was interesting and informative.
I have been to your store a number of times and I am always satisfied. Usually check online prior to visiting store. The staff is always exceptional and very helpful.
Outstanding customer service
The service was great
The experience you offered in choosing shoes was the best I’ve ever had.
I was very pleased by the attention and customer service provided by the store salesperson. He was deliberate and took time to fully evaluate my feet, stride, and shoe needs. He was very professional and I am delighted with my shoe purchase!
I have always received great service at Midlo and Short Pump locations. The staff is always great and informative
Sales associate, Jack, was super helpful and knowledgeable and gave us great options for our trail shoes.
Quality products & got great service.
Jack was great!! Gave us great shoes. We love fleet feet and will continue to go there. Wish there was more size/color selections in-store, though!
Friendly staff, informative