Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   June 5, 2023 — Rated 10 out of 10 by S.J. Fleet Feet
What do you like about our products and services?

The customer service was amazing! I love that your staff sit down and help your with your shoes. I didn’t think that still existed. Each person that came into the store had their own sales person that focused solely on them. Love that.

Report a concern   June 5, 2023 — Rated 10 out of 10 by S.T. Fleet Feet
What do you like about our products and services?

Great service and knowledgable staff!

Report a concern   June 5, 2023 — Rated 10 out of 10 by K.S. Fleet Feet
What do you like about our products and services?

Great products & great service!

Report a concern   June 5, 2023 — Rated 10 out of 10 by J.S. Fleet Feet
What do you like about our products and services?

Great service--found most comfortable fit ever.

Report a concern   June 4, 2023 — Rated 10 out of 10 by R.C. Fleet Feet
What do you like about our products and services?

I have just experienced my first visit with Fleet Feet. Everything about it was great! I appreciated the profiling of my feet and gait, following by a knowledgeable person to offer options to accommodate my needs. Service was extraordinary, which is rare these days.
He carefully listened to my input; and, I never felt rushed. I departed a satisfied customer who will most certainly return.
I haven’t had my shoes long enough to say much except that they are very comfortable and have preformed well on the first couple outings.

Report a concern   June 4, 2023 — Rated 10 out of 10 by J.D. Fleet Feet
What do you like about our products and services?

Knowledgeable and courteous

Report a concern   June 4, 2023 — Rated 10 out of 10 by V.M. Fleet Feet
What do you like about our products and services?

The sales person on my purchase and he made me feel comfortable with what he was saying.. Love my new ghost shoes.. New to running and he picked the right shoe for me

Report a concern   June 3, 2023 — Rated 10 out of 10 by P.K. Fleet Feet
What do you like about our products and services?

I appreciate how easy it was to make a return.

Report a concern   June 3, 2023 — Rated 10 out of 10 by K.W. Fleet Feet
What do you like about our products and services?

Service was great

Report a concern   June 3, 2023 — Rated 10 out of 10 by L.M. Fleet Feet
What do you like about our products and services?

Both

Report a concern   June 2, 2023 — Rated 10 out of 10 by D.P. Fleet Feet
What do you like about our products and services?

Excellent service—good listener and addressed my needs.

Report a concern   June 2, 2023 — Rated 10 out of 10 by stew williamson Fleet Feet
What do you like about our products and services?

friendly and well spoken

Report a concern   June 1, 2023 — Rated 10 out of 10 by S.R. Fleet Feet
What do you like about our products and services?

Quality and willingness to exchange items that may not be quite the right fit. Knowledge and friendliness of staff

Report a concern   June 1, 2023 — Rated 10 out of 10 by E.S. Fleet Feet
What do you like about our products and services?

First time with Hokas…great shoes and Bailey was exceptional!!

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

Services are excellent and your products are the very best. Thank you!

Report a concern   June 1, 2023 — Rated 10 out of 10 by P.P. Fleet Feet
What do you like about our products and services?

Good customer service.

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.I. Fleet Feet
What do you like about our products and services?

efficient and pleasant staff

Report a concern   May 31, 2023 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Love the customized fitting & support! As well as the knowledge, patience, & kindness of your staff!

Report a concern   May 30, 2023 — Rated 10 out of 10 by V.B. Fleet Feet
What do you like about our products and services?

Found EXACTLY what we were looking for!

Report a concern   May 30, 2023 — Rated 10 out of 10 by D.R. Fleet Feet
What do you like about our products and services?

I made a poor shoe choice for my condition according to my sports med doctor. But a shoe swap was immediately possible!! Thanks

Report a concern   May 30, 2023 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

The shose really made my feet happy

Report a concern   May 30, 2023 — Rated 10 out of 10 by P.V. Fleet Feet
What do you like about our products and services?

Very knowledge sales associates. Very helpful. Courteous and friendly.

Report a concern   May 30, 2023 — Rated 10 out of 10 by K.A. Fleet Feet
What do you like about our products and services?

Most attentive, patient, and friendly customer service I've ever encountered!

Report a concern   May 29, 2023 — Rated 9 out of 10 by N.K. Fleet Feet
What do you like about our products and services?

Very professional and knowledgeable staff.

Report a concern   May 29, 2023 — Rated 10 out of 10 by William & Jenny Crone Fleet Feet
What do you like about our products and services?

Excellent service. Helpful staff

Report a concern   May 29, 2023 — Rated 10 out of 10 by R.O.S. Fleet Feet
What do you like about our products and services?

Customer service

Report a concern   May 29, 2023 — Rated 10 out of 10 by J.R. Fleet Feet
What do you like about our products and services?

Knowledgeable sales staff, love how the foot machine analyzes everything, great environment!

Report a concern   May 29, 2023 — Rated 10 out of 10 by Robyn Burdette Fleet Feet
What do you like about our products and services?

Staff was super helpful and knowledgeable

Report a concern   May 29, 2023 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

Dallas at the Short Pump location was attentive, friendly, patient, and very helpful. We had a great experience working with him. It was fun!

Report a concern   May 29, 2023 — Rated 10 out of 10 by Joyce Gill Fleet Feet
What do you like about our products and services?

I was very pleased with Isabel. She had plenty of time to help me fine the right shoe for me. I will definitely return when I need to purchase additional shoes.


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