Customer Testimonials
Fantastic customer service- excellent knowledge of brands and needs - education no hard selling- courteous and welcoming experience by joe and all members- I have already recommended to 2 friends! See you soon
One on one service and expertise
great customer service and love my shoes!
Harrison is truly very helpful and a great asset to your company
Very positive experience. Harrison was most helpful and knowledgeable. I would certainly recommend Fleet Feet to others.
Service is unmatched!!
Great products and great friendly service. Dallas was very helpful with getting my feet in shoes that fit and feel great. He is definitely a great asset to your company 😁
Love the fitting process, the selection and the knowledgeable staff. My sales associate was awesome!
Outstanding products and outstanding service!
I was at the new Midlothian store yesterday. Marcus helped me with my shoes. I have special inserts. He was super helpful and patient. I probably tried on 6 different pairs before making my purchase. I will be sure to go back to Marcus for my future purchases. He was good at explaining all of the variations and my foot scan, too. You guys have a great team and I’ll make sure my wife and baby buy their tennis shoes there, too. Thanks! First name removed
The service that Kate delivered was GREAT. She listened to my needs and had valuable knowledge and honest feedback on each shoe- I felt very taken care of!
Selection. Knowledge. Willing to say “I don’t know”. Patience.
Always have a wonderful experience
Sales person super friendly and helpful
service is good and shoes are great
Knowledgeable staff, ability to try on inserts and shoes,
Great personalized service, knowledgeable staff, quick service
Thorough fitting. Took time to get it right. Wasn’t trying to get me out quick. Appreciate that.
Great salesperson! Dallas I believe.
The sales associate was excellent and attentive
You carry a wide variety of Koka!
Very knowledgeable, succeeded in fitting me with shoes I am very happy with.
Excellent service and advice!
Joe, the manager at the Willow lawn fleet feet was incredibly knowledgeable and friendly. He got me in the right pairs of shoes!
Custom fitting and product knowledge
Service was great and I found a great pair of shoes. Pricey but worth the money if have any foot, leg or back issues.
Friendly, helpful staff. Good selection
Harrison at the RVA location was super friendly and helpful. I didn't totally know what I needed, and he really helped figure out the best options and show me what to look for in sneakers. I'll definitely be coming back!
Perfect sneakers which doctor recommended.
Years ago, one of your associates helped find the exact shoe I needed for comfort and support. I come into the store every 10-12 months to find the newest version of that shoe to purchase. You always have what I want and need; the staff is friendly, professional, and knowledgeable. And, on my visit last year, I discovered the best sunglasses EVER: thank you for introducing me to Goodrs.