- Phone: 412-701-1188
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Client Testimonials
Every service person you have sent has been on time, knowledgeable. They took their time going over the job and the estimate. They make sure everything is understood and done in the way I want.
I have used your company for 3 years and will continue to do so as long as you staff your service this way.
Our carpets have never looked better! Lance provided outstanding customer service. Zerorez has come her multiple times over the years, but Lance exceeded our expectations. He was training a man named Micha. Lance was enthusiastic not only doing the work but training Micha. Hopefully someone higher up sees this and gives credit to this exceptional employee.
Our technician, Jordan, was tremendous. Prompt and very thorough. He explained the process clearly and was very helpful.
The gentleman that came was simply AMAZING. Super kind, respectful and hustled to do the job he came to do! You sell a commodity product but he made the difference!!!
Efficient, informative, explains the process !
Saige was very professional and handled our duct cleaning efficiently. The entire process was very streamlined by the service technicians, and Saige made sure I was well aware throughout and made it a point to address all my questions.
Unfortunately, our first appointment had to be canceled after Saige inspected the conditions and discovered we had a few access issues. Despite the last-minute cancellation, Saige handled the situation very professionally. He thoroughly reviewed everything that needed to be done in advance of our rescheduled appointment, and he made it a priority to fit us into the schedule just days later since my wife is nine months pregnant and a prompt reschedule was important to us.
Saige is a great representation of your company and deserves the positive recognition! This is the first time we've used Zerorez for any service in our home, and it was a great first experience!
Excellent service. We had rugs and air duct cleaned. We were very pleased with the results. Service men were very accommodating and professional.
We had a difficult stain in our new home primary bedroom. We're delighted to report it is GONE:)
The website is easy to navigate to schedule online. Reminders by email and text. Friendly and knowledgeable service. Tech did a great job, much better outcome than expected on our 30 year old carpet.
The technicians went above and beyond and they were so friendly!
Trent the technician was very helpful and professional. His customer service was great and our carpets look great! Thanks!
Carpets are always clean and not too wet. The guys are always friendly
Professional, courteous.
Polite organized. efficient
Your promotion for 3 rooms then do the hall for free caught my eye and sounded like a great deal. I have used your company in the past and the tech was awesome and professional. And he did a great job making my carpets look new again, as kevin did this time.
Your employees were amazing. They were knowledgeable, kind, efficient. They made my toddler feel comfortable. AND my carpets look amazing.
It was easy to schedule, the technicians arrived on time and completed the job thoroughly!
I love Zerorez! I get my carpets cleaned every spring and they always do a fantastic job. Thank you!
The product doesn't smell , which I like.
I tried Zerorez for the first time last year. Afterward my carpets seemed much cleaner and remained so far longer than ever before. The technician was professional and expedient. So I returned this year for follow-up service. The technician Johnathan Jackson was amazing to work with. After letting him through the door I had an important work matter arise and after a few minutes of waiting Johnathan could tell I was engaged and got to work without the normal introductions or pre work instruction and agreements. When he finished he provided post treatment directions and appeared very knowledgeable about the products and service. I’m a construction projects manager for a global prime defense contractor. Johnathan was smart, diligent, and easy to deal with. I think should be considered for additional roles beyond service calls, if the need should arise with your company.
Fast professional and courteous
Good job!
It was easy to schedule a carpet service. The technician was friendly and experienced. He did a great job.
Our technician, Luke was very knowledgeable and explained the process. He did a walk through the area with us. He was very polite, friendly, and professional. I would recommend the service. Everything looked great!
Had air ducts cleaned, liked seeing before and after pictures. Workers were great - professional and mindful of my property.
Our technician was friendly, professional and hard working. Lot's to like here.
I liked how easy it was to schedule. I appreciate the natural citric solution used to clean! My technician was extremely thorough and kind.
Your technician was excellent. He was very friendly and did a great job on the carpets. I have used you guys 3-4 times already and will use you in the future.
Right on time. Very polite. I’ve always cleaned my carpets in past - this time way cleaner!
Awesome job all around!! Couldn’t be happier with the results!!