Client Testimonials

Natural scented cleaning products, very effective cleaning, friendly and knowledgeable representative

Very friendly service. Appointment was kept in a timely manner.

You did a great job cleaning my carpets. Professional & informative. All around good experience. will definitely recommend you and have you back for future services.

Rob is good people

The results were better than I could have imagined. Technician was very professional and no hidden fees or surprise charges. One of best carpet cleaning experiences I've ever had.

Ease of scheduling and skilled technician who produced quality service in a timely manner

No chemicals, nice and clean and a very fresh smell.

Joe was great! He was very friendly and explained all the processes and cleaners he was using. Our carpets look amazing!

First class customer service. Taylor the technician was awesome! He knew his product well and did a fantastic job The carpet looks like new! Much cheaper than replacing the carpet! It was a great experience !

Very professional and thorough. The carpet looks great!

The Rep. was very prompt and was done in no time at all. Did not think the carpet would turn out as good as it did but I was impressed.

Prompt, Friendly and did an Excellent job!!

Nick was very professional an informative when I asked questions.

The customer service, from the person I spoke to on the phone to the tech that came to my home, both were wonderful to speak with

He did a wonderful job!

Cleaned the rugs perfect. Keith was very professional and knew the product well.

We were very happy with the service provided by Zerorez. The technician, Dave, was very nice and professional. He answered all of our questions and did a fantastic job.

We would like to point out a few things that somewhat bothered us. It would have been appreciated if the technician wore "booties" when he first entered our house. He was there to give an estimate and walked through our house with tennis shoes. He worked kindly with our quote but you don't have our business until we agree on the cost and give the "ok". After we agreed to the carpet cleaning, the technician entered and exited the house without wiping his feet. We think a throw carpet placed near the door would have helped. He walked across an entryway carpet was wasn't to be cleaned. Lastly, our carpets were cleaned on a Thursday afternoon and we were told they would be damp for 6-8 hours, 12 at most. We didn't move our furniture back until Sunday. They were still damp Saturday. Thus wasn't a problem for us but it could be for some people.

Again, the technician was great and we would recommend Zerorez.

Service was very prompt and professional. Services were explained completely at time of service.

The technician was very nice and the products had a good smell and didn't leave my carpet feeling icky

Everything

NO wait for the appointment. Since there was a special running I thought for sure I would have to wait forever to get an appt. NOPE, 2 days later and you were at my door! Rachael K. was very knowledgeable about products and services and explained every step to me. She was very friendly and very efficient. I thought there would be a strong odor but there was none. Dry time was much quicker then I anticipated since it's winter and I couldn't open the windows. I would definitely recommend the service and I will definitely use Zerorez again.

The job was explained well and done well. The price was excellent.

service tech was very professional and the service was well done

the tech you sent was very nice, he took his time and did a wonderful job

Clean and dry carpet within a few hours and without a chemical smell. Thorough and friendly service.

Our service tech Keith was awesome. He cared about our needs and took the time to explain the best process for our carpet care.
I would highly recommend Keith and zerorez for service. Thank you for a job well done

The tech at my house was great.

very thorough and excellent customer service.

We have attempted to clean our carpet ourselves in the past, which was only partially successful. From there, we would contact companies offering specials, which was pretty much the same end result. Our carpeting is quite old (about 15-20 years) and we are looking to replace it sometime in the not too distant future. However, that is quite a few years down the road. We were very happy with the work done by your company. The carpet looks really good for the wear and tear and the age of it. Your representative was very courteous, pleasant and quite knowledge about the product. I can say, without a doubt, that even after we replace our existing carpet, we will go through your company to have our carpeting cleaned, as well as furniture. Thank you very much!

The upfront and honestly of your company. Keith was my tech and he was wonderful. I have already recommended you guys to my uncle he will be calling soon. Thanks again.