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Client Testimonials
Taylor & Rob were wonderful today, did a great job, very informative.
Carpet is still drying, but I could certainly tell the difference.
Exceptional job by technician. Carpets look great, not overly wet and dried very quickly. When I called to schedule, they had a record that I had called a few months back (just for pricing) after being very unsatisfied with Stanley Steamer and carpets being soaked. They had it on record, even though I didn't even bring it up when scheduling this time. Technician knew as well and placed driers on carpet to help speed drying time. Customer service is above and beyond. I will be recommending to family and friends. Thank you!
I like that you do not use any chemicals in your products that are pit on our carpets. I have 2 children and a dog, I don't want them exposed to toxic chemicals while playing in the carpet.
Quick and efficient.
I found the service to be exceptional. The work started on time and finished quickly. Everything is so clean! The natural-based cleaners do not leave the normal chemical stink. It was a purchase I enjoyed making and will make again!
Competent. Wall corners were covered as to not get dinged and floors were done carefully and thoroughly. The machine is the quietest i have ever heard and the door covering is also great!
Great job
On time very professional and knowledgeable got in and got great job
fast and efficient.
the care he took. the corners,the door sheild.
Natural scented cleaning products, very effective cleaning, friendly and knowledgeable representative
Very friendly service. Appointment was kept in a timely manner.
You did a great job cleaning my carpets. Professional & informative. All around good experience. will definitely recommend you and have you back for future services.
Rob is good people
The results were better than I could have imagined. Technician was very professional and no hidden fees or surprise charges. One of best carpet cleaning experiences I've ever had.
Ease of scheduling and skilled technician who produced quality service in a timely manner
No chemicals, nice and clean and a very fresh smell.
Joe was great! He was very friendly and explained all the processes and cleaners he was using. Our carpets look amazing!
First class customer service. Taylor the technician was awesome! He knew his product well and did a fantastic job The carpet looks like new! Much cheaper than replacing the carpet! It was a great experience !
Very professional and thorough. The carpet looks great!
The Rep. was very prompt and was done in no time at all. Did not think the carpet would turn out as good as it did but I was impressed.
Prompt, Friendly and did an Excellent job!!
Nick was very professional an informative when I asked questions.
The customer service, from the person I spoke to on the phone to the tech that came to my home, both were wonderful to speak with
He did a wonderful job!
Cleaned the rugs perfect. Keith was very professional and knew the product well.
We were very happy with the service provided by Zerorez. The technician, Dave, was very nice and professional. He answered all of our questions and did a fantastic job.
We would like to point out a few things that somewhat bothered us. It would have been appreciated if the technician wore "booties" when he first entered our house. He was there to give an estimate and walked through our house with tennis shoes. He worked kindly with our quote but you don't have our business until we agree on the cost and give the "ok". After we agreed to the carpet cleaning, the technician entered and exited the house without wiping his feet. We think a throw carpet placed near the door would have helped. He walked across an entryway carpet was wasn't to be cleaned. Lastly, our carpets were cleaned on a Thursday afternoon and we were told they would be damp for 6-8 hours, 12 at most. We didn't move our furniture back until Sunday. They were still damp Saturday. Thus wasn't a problem for us but it could be for some people.
Again, the technician was great and we would recommend Zerorez.
Service was very prompt and professional. Services were explained completely at time of service.
No harsh chemicals, very friendly technician. She was even able to fit in an extra room.