Client Testimonials

“You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.” - Mahatma Gandhi

Customer Service at Zerorez is top notch. I thought I had an issue with the services rendered at the property I had recently vacated. So, I contacted Zerorez on Saturday and had spoken with Stephanie, who was kind and understanding; and, who escalated my call quickly to the appropriate personnel. On Monday morning, I received a call from Rachael Kulka, Director of First Impressions and Assistant Manager of Zerorez of Pittsburgh, who went above and beyond to resolve my issue. She made me a priority and had taken the time to investigate where my experience had gone awry. With her help, she and I were able to come to a resolution; and to my relief, the truth had come to light. I felt comfortable talking to her because she was able to relate on all levels. The world is in such a hurry and dismissive towards the human element that sometimes all it takes is for an individual, or in this case individuals, to stop and take the time and extend compassion to change a bad situation into a better one. I appreciate you and will definitely promote Zerorez of Pittsburgh to my family and friends!

Nate provided excellent service and was very courteous

On time good job!

Carpets look great. Our technician Nate was outstanding with the work he completed and explaining the process along the way. We will be using zerorez again in the Spring!

The carpets looked almost brand new after cleaning. Very impressed with the level of service from the technician (Nate) who arrived at my home. Explained all the different options to me and was the utmost professional. Would definitely recommend this service and technician to others.

Good communication and quick service

The product is chemical free/ safe for children and all the technicians we have met are very good! They are always friendly and knowledgable about what needs to be done!

Great communication and quality service.

Excellent service and very good cleaning

I liked that chemicals are not used. The gentleman that cleaned our carpets was very nice (sorry I forgot his name). I will definitely call you again!!!

Awesome employee 👍

I am a new client with Zerorez. I have a townhouse that had more stains, and oil spots that I could not count them all. I also had a dog who just had surgery recently where it made him urinate and drip blood on these carpet. I have heard about Zerorez on radio commercials and from a few friends who tried them. I was very skeptical but I figured, why not give them a try. I need to do something. Well, I am here to tell you, what a great job my specialist did at my house. Now only was he professional in his presentation and evaluation, he was also easy to deal with. He did not oversell me, he just made claims that I thought were impossible, but he did everything he said he could do. His name is Alec Snatchko, and I would recommend him for any job. In fact, when I call them to do my bedroom floors, I will make sure we always get Alec.

I would highly recommend Zerorez to my friend, family and my professional clients I sell office furniture too.
Thank you very much from a satisfied customer

Very personable crew who explained the process before, during, and after.

Nice cleaning. Good customer service

Great job cleaning my carpets! The tech was professional but friendly. Have already recommended to my friends.

From my initial phone call to the technician who came to my house, I felt that the people I talked to were informative and forthcoming of all the options and prices for various services. The technician was personable, informative and efficient.

Our carpet came out really clean and the representatives were very professional.

Excellent service, great specialist

Best job getting pet stains and dirt out of your carpet. And no soap to contend with.

Person who cleaned my carpets was very professional and informative about Zerorez services and their products he was using . He was very efficient in his work and pleasant. I would highly recommend Zerorez services.

Rep was very professional

Anthony was amazing. As soon as he came into my home he made me feel comfortable and made sure I understood the process. He was very efficient and made sure to not leave behind a mess. Anthony also made sure to share updates of what was going on. Thanks!!

Jesse thoroughly explained the process beforehand & was friendly & professional. It took less time than I expected & there was no strong odor to the treatment. Carpets look great!

The service technicians were top notch. They did a great job and my carpets are clean

My service man was fantastic. He was polite, courteous and professional!

Efficiently done. Everything looks great.

The rug cleaning service was great! Your company was in time and super knowledgeable. Very friendly!

Very knowledgeable technician
Variety of products to address different stains to carpet

Very very knowledgeable technician. He explained all services/procedures thoroughly. Job well done would highly recommend Zerorez

Technician was knowledgeable, polite and friendly. Job well done! House smells great!