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4421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Friendly and efficient technician. Went the extra mile!
My carpets are very clean, even though they are 10 plus years old. The technician you sent was professional, polite and on time. He recommended application of a protectant and I also love how it seems keeping the carpet from matting. It did take a little longer to dry in the rainy weather than expected but well worth the wait. Thank you.
Quick and easy, reasonable price. Furniture looks much nicer.
it is NOT okay to share my name.
No chemicals
I know the applicator worked hard but I don't think the result was as good as it should have been and the price was higher than it should have been.
No chemicals, feels like a thorough cleaning.
Great communication, excellent and prompt service, effective techniques
I got billed for a prepaid job. You could do a much better job of communicating, answering the phone, getting information right (you still don't have my street address) and responding to information requests
Fast and looks great.
The representative was knowledgeable friendly and courteous. They did an excellent job. I am very satisfied with the results!
Great work, excellence service by Jarom
First he said it was impossible to get all the stains....then he tried again after putting his equipment away, and the second time after re-assembling the equipment, he got more spots gone by working on it a bit more. Still, some stains are not removed, he said to just get an area rug to cover them. He seemed to be in a hurry and wanted to keep moving on to the next job?
The day the carpet was cleaned it looked good. But, as the next day and then another day
went by the traffic pattern showed up. 0ther spots showed up again.
I did not call, as I needed to get the house ready for Christmas, and carpet cleaning was not
going to fit in...However, after Christmas, and things are back to normal, and, if you have
another job scheduled in the Salem area, call us so that perhaps we could have those areas
done again.
.Thank you Velva Last name removed
Our carpet looks and smells amazing! The cleaning time was quick and the carpet was completely dry to walk on the next day. Zerorez's associate, Jerom, was friendly, professional and very knowledgeable. Our carpet looks brand new and we're so glad we contacted Zerorez.
The Zerorez staff was very helpful and friendly on the phone and we will highly recommend Zerorez to our friends. Great product and service!
Professional from the start. On time, got right to work, friendly. Love the no detergent process!! My carpet is fluffy again too!
Carpet looks great and he was very fast.
Professional, well priced and removed all the current stains and those that were left by the prior owner, even though the carpets had been cleaned when we moved in.
Carpet doesn't even look like it was cleaned.
fast and nice work carpets look great... Thanks
The carpet looked fabulous and smelled better than fabulous, the technician was outstanding, very respectful and friendly. I would use Zerorez again in a heartbeat!
Your services are exceptional! We were so surprised by the superior quality of work and fantastic outcome. Our carpet looks clean, fresh, and feels soft once again. Thank you for this pleasant experience. We will recommend Zerorez to everyone we can.
Большое спасибо!
Sincerely
Natalya
No smell! And it was fast, worked well, and I love the communication and follow-up.
I will recommend this product to others. The service was great.
Everything
Quick efficient and very polite.
Glad to have had them clean our carpets
My carpets feel wonderful!!! Quick service, professional technician.
I was confused regardind 3-bedrooms or 3-rooms. It has been clarified to me now.
Effective,professional,willing to go the extra mile
FAST, and the tech was very professional and courteous
No soap or detergents!