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4421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING!!!!!!!!!!!!!!!!!! Prompt, technician is wonderful, amazing results on carpets that I was at the point of tearing out and having to put new in....saved lots of money and frustration. Cannot sing your praises enough. Posted on Facebook and have already had many friends and business contacts inquiring. Thank you again! Jarom is a huge benefit to your company!!!
Carol Brown
Starlite MHC, LLC.
Property Manager
The technician was very professional and friendly. It was quick, efficient and left impressively clean carpets. Appreciate the extra booties he left us for going up the stairs. Good job!
The Tech was very nice. He worked hard. Our carpet and tile looked amazing when he was done.
The service guy was awesome! He was friendly and the cleaning was fast and efficient.
Great customer service and job well done. Carpets look much cleaner.
The technician that came out was great! He explained everything, was very helpful, friendly and knowledgeable.
Friendly knowledgable staff! Great customer service.
Great customer service, excellent results. Carpet looked restored
Job very well done you can see the difference right away and friendly ! Thanks
The gentleman was very wonderful and quick, however the stains I was hoping to remove are still there. He mentioned that toilets are problem areas, but I still had hope that it would look better, and there is still quite a bit of discoloration in the shower. I know he went over the areas several times as he mentioned that he did, and it is difficult to do a quality check until everything dries, but there you are.
Maybe it because my carpets are so old now, but they just don't look very clean. I also don't remember it ever taking this long for my carpets to dry before. My carpets were done being cleaned on Tuesday at 4pm & they are still slightly damp today Wednesday at 9pm. The technician was very professional & did a good and thorough job, he asked me to point out any areas I wanted him to go over again & I did. I still see some spots that I couldn't see when they were wet.
No chemicals
Stand behind your work and services.mfrkendly professional and easy to work with
Great Service as always Thanks!!!
There was an oder after they cleaned last week and when I called with my concern, they came out right away to address the issue! They were still pleasant and wanted to correct the issue. Thanks guys for your hard work.
It was fast & my carpets look like new.
Very nice staff
Very professional and friendly
After the 1st visit a stain from my dog's bile still remained. A 2nd time was tried and when I touch the spot there is a distinct smell of bile. I hate to ask him to come out a 3rd time but I spent a lot of money to have this result.
It was too pricy.
Responsveness. Environmentally friendly.
Good communication regarding appointment time, nice job cleaning. Friendly employee
No residue. Technician was very professional with uniform, matching logos on a nice van.
Your customer service & 30 day satisfaction guarantee is awesome, like no other I have ever experienced.
I was happy with the service, but I don't know if it was better than the other company I have used. I think the price for the protective coat was too much, I have paid about 60% less for it in the past. Also, the other company cleaned under the small tables.
Better odor remover.
Carpet looks great.
Fast, clean, resonable pricing
Figure out a way to make the drying time shorter. Jerem did our carpets and he did an excellent and professional job, however, 2 areas actually took almost 24 hours to dry completely. They look great but we did not want them soiled quickly again by allowing any of our 9 family members to walk on them when they were still damp.(we did that before and learned the hard way) Thanks so much, they do look very clean and nice.
My carpet was filthy with dog mud and urine. Your technician was able to get almost all of the stains up.