1416 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very comprehensive and easy to read report! Great customer service.
Thorough, friendly service!
She was really great ! Very throughly went through things , she was sweet !
Transparency, guidance step by step and very professional inspection
Rick Passero was extremely professional and on time for our appointment. He was very knowledgeable and able to answer my questions and more. He was very thorough with his inspection, and I would recommend him to anyone.
Most interesting things were how the hot air remains inside the house during cold winter time. All windows and doors are sealed properly.
Service was great...as always, Scott Brown was prompt, efficient and knowledgeable. Good communication with the buyer on the issues that came up.
Thanks.
Lloyd Chase
Realty Executives
The interaction with Josee was fine before I paid. After paying she has not returned my calls or emails. She has ignored my contacts. It’s been almost two months now that I’ve been waiting for my report.
best
Prompt, friendly, progressional.
Mr Stephane is very good and professional
The service from our inspector Steve was exceptional. He accommodated our timeline for bookings without hassle. His tooling and knowledge left us with an appreciation for his attention to detail and polite demeanor.
Our house was left in the exact condition he found it, which is surprising considering him having to poke into places that you normally don't go on a regular basis.
10/10!
Inspection Services great.
Très compétent! M. Bibeau a été très patient et m'a expliqué tous les détails à connaitre sur ma future maison. Un excellent choix!
The service is timely, thorough and reasonably priced. The inspector was prompt and courteous and completed his work efficiently.
Prompt service & courteous.
L'inspection a permis de poser un regard honnête sur la propriété, afin de connaitre les éléments qui devraient être réglés prochainement. Merci à Alain Bibeau qui a fait un travail irréprochable!
Le technicien a fait une bonne inspection, et assure un suivi comme il dit si j’ai des questions.
Arriver en avance, très poli et courtois.
Merci
First name removed
My initial phone conversation with Bill was informative. There was no pressure.
The technician that came to do the inspection was very professional and knowledgeable. He provided valuable information and gave an overview of what he found. He looked into my areas of concern. He provided information as to what would happen going forward; when to expect a report and what steps needed to be done to maximize the Greener Homes funding.
Our home had issues with limited access to windows from the interior resulting him having to get measurements from outside. I apologized and he was very considerate and kind in his responses.
He gave general tips and advice on renovations and fixes that we need to complete to have the best result for an Eco-friendly home.
He explained what he was doing and why throughout the inspection. None of my questions were considered too small or too inconsequential to be answered.
The fees were slightly higher than some of the competitors but as the saying goes; you get what you pay for and I feel my inspection was well worth what I paid for.
Murray was amazing! Very knowledgeable and thorough. Nicest man, and made us feel confident in our new home purchase. He gave us recommendations for maintaining the property. Would defiantly recommend and use Murray again.
Very great customer service all around!
Service professionnel ! Très satisfait !
Bonjour,
J'aimerais souligner que j'apprécie toujours vos services. Toutefois, je voudrais mentionner qu'il m'apparaît important de vous dire qu'à la dernière inspection, l'inspecteur était *TRÈS* verbaux moteurs...et j'avoue que cela était déstabilisant pour l'ensemble des personnes présentes. Les acheteurs étaient des premiers acheteurs...L'inspecteur donnait des explications qui inquiétaient les acheteurs pas sur l'élément en cause...mais avec toutes ses exemples dans d'autres situations que l'on pouvait trouver dans d'autres de ses inspections. Bref...je ne remets pas en cause l'expérience de l'inspecteur...mais, j'avoue que ça été pénible...
Aux prochaines références pour mes clients, veuillez inscrire dans mon dossier que les deux inspecteurs qui soient référés à mes clients doivent être : Stéphane ou Sébastien.
Merci.
Ponctualité, reponses clair au questions et professionalisme
Alain Bibeau a été formidable de A à Z. C'est un inspecteur très compétent et très professionnel, qui agit dans l'intérêt de sa clientèle.
Notre inspecteur était très aimable. Il savait de quoi il parlait et prenait bien le temps de l'expliquer. On a beaucoup aimé notre expérience.
The inspector was friendly, professional, and also provided us with good actions to improve our house.
Alex était très professionnel avec une connaissance profonde de son métier.
Alex a été très professionnel et est honnête Il nous explique tout en détail et offert des solutions. Il connaît très bien son métier. Très satisfaits et on définitivement recommande cette compagnie et Alex
Dave was thorough and made sure he communicated with the buyer, explaining any concerns and clarifying any questions the buyer had. His report paid attention to detail and left the buyer feeling confident in his purchase.