833 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and informative
Inspector was very easy to work with and helpful. But the cost of the post-rent audit was much too high for what was involved. He only needed to be here for 15 min.
Hi, we completed your audit journey with professionalism. The 15 minutes may seem quick however if you only completed minimal upgrades the follow-up can be quick. Regardless, there are numerous steps we complete prior to, during, and after the visits which does justify our fees. Don't forget you recieve back $600.00 in fees from the rebates.
Super inspection pré-vente. Toujours professionnels et Stéphane prend le temps de tout expliquer. Merci
The inspector was very respectful of being in our home, he explained what he was doing, he did his job in a timely manner. Added bonus he was a nice person and arrived early!
Quick and efficient
L'inspecteur était très professionnel et il a fait un kilomètre de plus pour aider mes clientes. Il connaissait très bien son sujet et il était en mesure de vulgariser toutes ses observations. J'apprécie également le manuel que vous avez offert à mes clientes.
Blair was extremely professional and knowledgeable, performing the inspection with great care and details. We would recommend his service to anyone. Thank you.
It was a normal Inspection and the Pearson doing the inspection was very professional and clear of what he was doing and why he was doing it ,pointed out to me all the weak points in the house and how best to fix the problem .
Quick response. Great knowledgeable assessor. Open to Q&A’s
Very helpful service and definitely recommend team for energy assessment
Service très courtois, inspecteur professionnel qui détaille ce qu’il voit - indique si les éléments inspectés étaient au code lors de la construction de la propriété. Beau livre détaillé pour les premiers acheteurs. Rapport d’inspection écrit est très bien détaillé avec images à l’appui.
Nathan was knowledgeable and professional. Great experience.
Timely
Ensure booked appointments are put into the system so tech's show
Thorough, friendly representative. He gave us many ideas to further insulate our home.
Wet friendly and professional
Poor communication. Cancelled without notification, then hasn't returned calls or texts. What a waste of time.
Staff is extremely knowledgeable and friendly, not annoying at all
Professional
Terrible communication, lack of answering phone calls or emails. Audit was done nearly two weeks ago and are still waiting on they're report. Honestly starting to wonder if they are scamming
Good and timely.
Very professional, friendly and informative. Highly recommend
Timely, Professional, great communication, and support!
Très bon service avec Sébastien L'archvèque. Très satisfait de ses commentaires ainsi que la documentation qui viennent avec l'inspections
Our inspector was very informative
Professional technician quick and knowledgeable
Easy to schedule, friendly and knowledgeable inspector
Follow thru on what the client expects, i.e. timely communications and follow thru on filing reports. Phone messages should be responded to and audit results should not take 30 days even if that is the maximum permitted.
I wasn’t present for the inspection, but had very quick, easy and clear communication with Bill. System of feedback was thorough and efficient. Easy payment system
Inspecteur Stephane Blanchard: Très professionnel, explique bien et il y a du service après inspection, ce qui est #1.
Cependant, j'ai dû pointé un défaut sinon, il ne l'aurait pas mis dans le rapport. Mis à part ça, tout était correct.
Merci!