Member Testimonials
Variety of equipment, cleanliness, and courteous staff.
Various choices of equipment
Cleanliness of the facility
Rebecca is a very informative personal trainer. She assessed my needs and then patiently took me through every machine explaining each machine thoroughly. I highly recommend her. I also noticed that there were employees continuously cleaning around the gym, including the equipment. I felt comfortable doing my workout with her at this location.
The gym is clean and the classes are amazing
Great equipment!! Friendly staff!!
Clean environment, spacious sauna, nice people, plenty of equipment to mix in. Nice to have a gym that's open 24 hours as I often go late and get done after 1AM. Huge perk for the price being 1/3 of Lifetime fitness. Great value for the cost.
Yall cool
Probably the best/nicest gym I have ever been too. It is very busy there, but the people seem to be polite.
Everything but the rewards program it never worked for me
Classes offered
Clean and not overly busy
Friendly staff and clean and very good facilities
Best gym ever. If the locker room looked like Northville, it would be game over
Love the classes, the instructors are very helpful, welcoming, and encouraging. Front desk staff in the morning is the best!
Able to get in a get my work out in and leave
I like the environment. Friendly people and I don’t feel judged only welcomed.
The overall faculty has everything you need. The staff are friendly. The trainer's are knowledgeable abd keep you motivated and confident.
Free weights are good. Friendly staff.
All personnel are friendly,trainers are excellent.Billie Nicole Howie ( trainer ) helped me from a walker to walking without a cane.God bless her.
The selection of machines. Very nice staff.
I've been a member since 2011 and always recommend this gym. Friendly staff, clean gym, free classes,any machine you could imagine. Also, staying open during covid was AMAZING. I would have turned into a potato if it weren't for you folks. Thank you!
Clean and friendly place to work out!
Ladies only exercise room. Ease and cost included in membership classes. Pool, sauna, hot tub clean and working !! Clean facility. Love the class instructors in Novi !! Basketball court! I don’t play but like watching the pick up games.
Badass interior design. Just recommend some machine repositioning so you’re not staring at people when looking straight ahead (like the single hand curl machine by men’s lockerroom and the cable fly in the corner near cycle room, for example)
Overall the gym is very good. The men's locker room showers are not being mechanically serviced. The glass doors need attention, and the shower heads are clogging up and need service. The switch on the bathing suite spinner is on it's last legs and needs attention before it dies completely. In the gym the water fountain has been out of service a long time. Mechanical problems don't seem to be taken care of very quickly. It's even worse at the Novi club.
Everyday cleaning is great at the West Bloomfield club. I think the standards need to be a little higher with regard to mechanical maintenance.
Also, I raised concerns about the music volume. I'm not sure if this was addressed but it seems that most of the time the music volume is lower. The music level should be background not intrusive. Most people are wearing headphones if they want high volume. The rest of us want peace and quiet.
Thank you for asking.
The instructors
Staff is nice and helpful, the people are nice and respectful when others is working out
I enjoy water aerobics and the pool in general. The staff are always friendly and helpful.
The Employees are very helpful when I need to make changes to my membership.
How much space there is. All the machines and the women’s area is the biggest equipped woman’s space that I’ve ever encountered!