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Guest Testimonials
Love the experience of Santikos. Always have.
Really good
The staff was friendly
Staff is so friendly, theater is always clean and so comfortable.
I love the Embassy theater. The food is good the staff is friendly.
1. 3 things that could be improved upon is the cleanliness of the bathrooms. Definitely needs improvement.
2. Moving or adding a lid dispenser next to the Icee machine. This would help to move the line for waiting for a lid while waiting for someone else to fill their soda faster and less annoying.
3. Having a tickets purchased button on the app. This would stop people from having to open up emails, if it is in the junk folder find it and tap on it. Just make a tab on the app where once the tickets are purchased they pop up right up on the screen. Having said this, I started playing with the app more and found the selection tab but I would like to see it out of the drop down and make it more accessible and train the staff that scans it better. I always purchase tickets through the app and it is not showing the last 4 or 5 movies we went to. I am sure this is probably a coding error or a glitch but I would focus on developing the app for a more user friendly experience and take down some of the coming attractions or make them in their own tab instead of the main screen. I am sure you are promoting the MET and there are some independent films that need some promotion but put them in the scrawl and an ad at the top or bottom of the screen. (those are just a bit of my opinions.)
Atmosphere, comfortable, service, congratulations 😊 👍
Always a great family experience. The entire staff is so friendly and professional. I can always count on the Embassy to be clean, safe, and comfortable.
Start to finish excellent experience! I go to this theater often. Recliner seats, wide aisles, reserved seating, big screen - make for a very pleasant experience.
Nice staff; good food choices; very comfortable seats. And, not least, close to Max and Louie's Restaurant.
Haven’t been to the Embassy in quite awhile and the changes they made are awesome ! Really like the concession area especially the fire brick pizza oven they have . And a pizza slice and it was very tasty went well the beer beverage I had while watching the movie thst my girls and I enjoyed. Very classy atmosphere they have at the bar area felt like I was in high rise hotels they have here in the SA city. And I’ll be back Santikos you out did yourself again!
The staff is very friendly and I love the comfortable reclining seats. I tried the chicken quesadilla for the first time and it was delicious.
Amazing as always!!
I enjoyed eating food from the grill.
Cleanliness, great guest service both at purchasing tickets and concession service.
The customer service, the quality of the seats and sound
Always clean and comfortable theater.
They took great care of our family.
It’s convenient & my family feels comfortable there. Parking is better than other theaters as well!
Comfortable in my seating
Theater was clean, and service was excellent
Quick service at the concession stand, easy access to ticketing, and great theater. Comfortable seating.
I like the reclining seats. I ordered a cheeseburger and it was delicious. Popcorn is tasty.
Clean theaters, part of the money goes back to the community
1) Refreshment kiosks
2) Large refillable popcorn buckets
3) Clean restrooms
4) Can buy tickets from indoors, not only from ticket kiosk outside
5) Popcorn oil and salt also available at kiosk
6) They ask me about rewards because i always forget
7) Senior rates
8) Reclining seats, always good but even better when reclining on the front row
9) Room for people to walk between rows even with seats reclined.
10) Current with renovations, usually ahead of the curve! FIVE STARS
11) interior decor is pleasing and entertaining
12) Easy entrance and exit to and from the parking lot.
13) Friendly staff!!! Very important!!
14) Last but not least, feels safe!
Everything was very appealing to look at. The lobby was visually pleasing. The bar was great. The theatre was great. The restrooms were great. Overall awesome theatre.
Only..EMBASSY!!!!
Wonderful spacious seat in a clean friendly atmosphere is I can summarize my experience with Santiko embassy theaters.
Great theater ,
Love it
Nice people . Nice seats
The classiness look when walk through the doors and the friendliest of the staff