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Guest Testimonials
comfortable seats and temperature
I live in an area where we have a group that attends once
a month. We have done this for three years. We do not
get a lower price anymore but are still going anyway.
Can I say what I don't like? I find the reserved seats annoying. Perhaps a good idea for a really popular movie on a weekend night, but at other times, serves no purpose and lengthens the time to purchase our tickets.
Everything...you guys are great. Theaters are always clean and your staff is so welcoming.
Clean environment
Friendly people and clean environment.
Value
The employees are great and Embassy 14 is one of the best theaters I have ever been in. I like the way y'all do business.
I attended a screening there recently. I liked how orderly everything was handled. I also like the many concession choices the reasonable admission prices.
The theater was comfortable. The staff was friendly
Ability to eat more than popcorn during movie
Have always felt comfortable there and staff have always been friendly.
Everything except the person who sold me my ticket. I had a $5 credit on my card, didn't bother to offer it to me. If she even cracked a smile it might have hurt her. I usually do not write anything about people but customer service is very important and it feels like a huge inconvenience to most workers under the age of 25. I will continue to support Santilos because I love the movies, operas and special presentations they offer. Thank you.
Great sound!
I got to see a good movie for free "Bridges of Spies" and the popcorn was fresh. I also like I can get a refill on the large popcorn and soda too. I like I can also earn and use points on my Santikos reward card.
Special showings of the extended Hobbit movie. It was amazing to see them on the big screen and not just TV.
Experience was great
Self serve drink station with Icee Machine. Big screen.
Friendly, professional people. Clean and nicely decorated facility.
Love the discount b/w 4 and 6 pm; also the renovations including providing pizza and more food options is very nice. I am not thrilled with the new reserved seat policy as it tends to cram folks together more even when the theater isn't full (so women don't have that ability to put our purses in an empty seat like we normally do when theater isn't totally full).
Love the family ambiance
I love going to the Embassy Theater. It is convenient, comfortable, and affordable.
The cleanliness of the theater, the video & sound quality.
Everything! From the ticket booth employees to the lobby employees to the snack bar employees to the theater clean up crew. Everyone says hi and acknowledges you. We love Embassy 14 !
I always love santikos Embassy! Friendly staff! And Clean...
The theater was clean and comfortable
Clean and comfortable seats.
I like assigned seating and the short wait in lines!
Always clean
Friendly staff
Close to home

staff always courteous,clean, and popcorn is good