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Guest Testimonials
everything
I think Santikos Embassy 14 is amazing. Always clean and offers great service. Love it every time.
Local community friendly.Good customer service.
The extravaganca prices
The popcorn is fresh and doesn't hv a lot of kernels.
Very friendly staff
lots of parking, great snack bar, and great movies
Location. Nice family theater
As is true of the old real estate axiom; location, location, location. But the fact is, I have at least three theaters closer. So why do I drive to Santikos Embassy from Alamo Hts?
Cleanliness is probably my #1 reason. The lobby, the restrooms and the theaters are all clean.
The staff is my 2nd reason. They are friendly and helpful.
The popcorn--it is the best in town, and believe me, I would know. I'm a popcorn fanatic, and have tried it all over San Antonio.
Then there is the general audience. A theater much closer to me is overrun by younger teens. I have nothing against younger teens (I have two of them myself), but they are disruptive and generally rude. It is too easy to go elsewhere than to put up with it. The audience at the Embassy is more family oriented, and I like that. My only real complaint, and this goes for all theaters everywhere--I would like a small popcorn--maybe 2/3 the size of the current small-for about $3.50. Let's face it, your margins on snacks are still incredible. Seniors such as myself (who are plentiful at your theater) would be delighted with a smaller bag for less money.
The line to purchas tickets went by pretty quickly. The service was great and mostly the theatre was clean
Your friendly greeting and not so crowded theatre.
Friendly employees.
Friendly personal, clean, good prices, enough parking, unlimited drinks, yay!
Clean theater and quick ticket process inside and outside.
Easy. Did not like assigned seating.
First rate movies at a reasonable price. Compared to Regal Theaters and AMC, Santikos is far superior both in admission price, concession prices, and cleanliness of the facilities.
It is convenient to where we live. Clean facilities and very reasonably priced.
not too crowded, lots of adults and not many kids, comfortable seats
Adding the Purple Rain in remembrance of Prince was a very nice touch.
Staff
Clean theaters, current movies, good selection and variety, fresh food, convenient schedules.
We especially like the convenience of choosing our seats ahead of time. And your theater is very comfortable. We also enjoy getting our own drinks, with possible refills.
I enjoy the free refills, convenient movie times and the location.
Atmosphere
Friendly staff, not too big, clean, and lose to home
Everything! Great prices on ticket and food.
Only issue is the cleanliness of the seats and arm rests. How often are they cleaned or changed?
The people are very friendly and helpful! The food was good too! Love the popcorn🍿!!
great customer service
It is easy to reserve seats and it was it extremely cold in the theater.
Always great, I go a lot so everyone knows us... Employees are all great!!!

Reserved seating, popcorn was excellent, had the Civil War cups, the pay ahead of time ticketing was good no problems there