Guest Testimonials
Well spaced rows
The reclining seats. And being able to purchase my tickets online from my telephone
Comfy seats, clean, curtious!
Friendly staff
Quick service
What impressed me was previously I taken this survey and expressed a concern. The theater Director read my concern and immediately addressed it. That shows to me that management is concerned about getting feedback and acting quickly upon it. Customers, like me and my wife, appreciate that. We will be returning.
Movie availability; clean and comfortable seats.
Friendly staff.
Clean, friendly, self-serve snacks
Great viewing and sound. So comfortable!
Very friendly, and helpful
We like the selection of movies, the comfort of the environment & the enjoyment of the concessions.
Customer service and great popcorn
Northwest theater manager was very rude. I walked in and asked her how is she doing and how her day was and I was just ignored. Even her employees were surprised on how she was acting.
I enjoy the easy to use app. Never have any issues when purchasing my tickets online. Every cashier I've met at the concession counter has been extremely kind and friendly. I love being able to use my points for snack/tickets. The popcorn is always fresh, I love refilling my tub after the movie and taking extra home to snack on. The seats are amazing! I never go to any other theater but Santikos!
How easy it is to purchase tickets and the comfortable chairs, with room to walk through the isle
Nice sears, nice quality and sound
Super clean, great food for the price, and friendly customer service
The employees are very nice and they are doing an excellent job.
Everything, it is clean new and feels fresh . Great prices too..
There are very few employees on duty the times I have visited recently. The main theater lights were left on during the start of the movie on my last visit. However, the seats are comfortable and the theater is close to my residence.
The reclining chairs are very comfortable and there’s personal customer service at concessions.
Everything was efficient from going online to purchase tickets to getting snacks and prices were decent!
I would like a more accurate depiction of the theater seating layout. It appeared online that my seat one off to the side and it wasn’t truly like that in person. The seating was in a simple row.
Customer service. Clean facilities
It was clean. The employees were nice.
It is easy to order food.
Clean, safe theater experience.
Cchariry
The seating is very comfortable at the New Braunfels location. The game area and concession stand is very clean but the bathrooms are always dirty and poorly lit.
Easy to get the seats I want. Very clean theater. Only wish you had the great food Alamo draft house had.
It’s the only choice in this area