Guest Testimonials
Customer service and convenience
Employees are always friendly, someone is always cleaning.
Great seating and great entertainment
Great customer service after some minor complaints. N
The friendliness of the staff, the cleanliness of the facility and comfortbility of the seats.
Long time customer, location is good to my house and other activities available at location. food , drink, & play. Plenty of screens to choose from.
Clean facilities, friendly employees.
Everything
Great seating. Love self-service.
There are always seats available for most movies.
Everything was amazing, special shout out to Elijah who assisted us at Concessions. He was very engaged and made sure we had everything we need to enjoy the movie. Huge props to the kitchen staff as well, the food was on point and the presentation was to perfection 🙂
Very clean
Staff was nice and helpful plus they also reminded me to use my rewards in my food purchases.
Clean, comfortable seating
Always friendly people at the counter. I really love this place because they always ask me if I want to use my rewards. I tend to forget and its always a nice surprise when they tell me I can get food items for free.... also the bathrooms are always very clean.
Comfortable seats
Very friendly staff
We never have any issues in the seats are great compared to other santikos.
My original experience with this theatre was not the greatest. I filled out the survey the theater sent, not expecting any outcome and to my surprise a rep contacted me about the experience. She was very professional and offered replacement tickets. I have not gone to use the tickets yet but was impressed by the level of customer service. It really shows the company cares about its patrons. I hope my next experience at the theatre will be better than the first.
I've never had a bad experience at a Santikos theater. I just wish Bijou was still around. I miss the in theater service, but Embassy does have the 'Bijou collection' and it's an ok substitute.
I contacted the facility to make them aware of an issue. They responded promptly and professionally. They also did everything they could to keep me as a customer. I was especially impressed with Christopher Martinez.
One of my favorite places for a movie.
The seats and the popcorn.
It’s always a clean and pleasurable movie experience. The point system is even more amazing because I frequent so much
Clean Theater, good sound and picture. Very comfortable chairs. Purchased our tickets at the counter without any difficulties and the person helping me was pleasant and professional.
It was a nice theatre
Cleanliness
Quick concession lines. Self serve popcorn station!
We enjoy the movies and food there plus the arcade and bowling
Great customer service
Theater was clean, good temperature, food was good too.