- Phone: 435-215-1175
2942 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soaps or chemicals-
Happy crew-
On time-
Worked hard and fast-
Fair price-
Clear quote-
Carpets looked amazing afterward-
Fast, friendly service and it leaves the carpets clean and soft....Thank you
They do an excellent job of cleaning. Made sure everything looked great. The technicians were professional in all ways. I loved the way my couch, rug, and carpets looked after they serviced them.
Our tech Ian was right on time, friendly and knowledgeable. The carpets look great and dried quickly. I loved that there was not a cleaning smell left in the house. Great company!
Very professional and reasonable prices
The technician was on time, efficient and friendly. He was able to remove all of the stains in my carpet. They also cleaned my tile 2 days later. That technician was also on time and friendly. He worked around me while I was getting my kids ready for school. I love the results! So clean!
Great job very efficient. And my carpet was pretty bad. It is a world of difference.
Your company got freshly spilled orange ain’t out of my carpet
Very professional and carpet looks great!!!!!
Good product
My traffic areas were pretty soiled with ground in dirt and they cleaned up very nicely- better than I expected. I can now deal with this 13 year old carpet for a couple more years before having to purchase new carpet. Josh was very personable and gave me some tips on which carpet to purchase when my needs arrive. Thanks and word of mouth goes a long way.
First name removed
Not come early (I was in the shower). Haha.
I feel your price for a motor home is to expensive
The office looks really great
Smells good. No harsh chemicals. Clean carpet
We were very impressed with Zerorez St. George. They did a great job getting our carpet clean for a very fair and we will be calling them in the future. Thank you!
Our carpets look like they are brand new after your services! We will definitely recommend you guys and use your services in the future!
From my experience, Zerorez carpet cleaning is better than any other I've tried!
Zerorez is always on time for their scheduled appointments. They are friendly and knowledgeable. Their prices very fair and reasonable.
We are pleased with results.
I was disappointed that the dark spots didn't come up.
I appreciate you rescheduling me for the same day when a worker called in sick. The technician -- John -- was awesome. So helpful. And very efficient and kind. What a great worker. And the carpet seems fairly clean so I am happy with that. Concerns:
1. The carpets were still wet in the morning. I don't understand why we weren't given fans to dry the carpeted areas. We were told 4 to 6 hours they would be dry. I understand that is an estimation. HOwever, 18 hours later, they were still wet.
2. Advertising -- I was never told that a chemical would be put down on my carpet before the water treatment. First of all , the citrus smell was overwhelming. And 2nd, no one at Zerorez seems to know what the chemical is. All natural. Not toxic. Then tell me what it is? Just because something is natural, doesn't make it safe. And especially since your claims, that Zerorez is safe, non-toxic, and green cleaning. Please let me know EXACTLY what the pre-treatment is. And let your technicians know. I am truly searching for a GREEN carpet cleaning company and a company that will disclose what they are using.
3. The technician should be wearing booties over his shoes while cleaning my home.
Thank you.
Name removed
I can't believe how nice my old, dirty carpet looks now. I have already told someone. I will surely call you again in a few months. (If the Good Lord is willing.) Jerreec
Just a few spots where behind doors, it under the chair area of desks were not hit.
Cash discount is awesome :)
your tec was 1 hour and 30 mins. late for the the appointment. While I did appreciated the phone call to let me know the tec would be late, my time valuable and is also tightly scheduled, Your tech seemed that it was more important to make up the time and not to make my home a priority. Bad for repeat business, Bad for customer service, and come to think of it bad for word of mouth advertising.
Then there is the treatment for the back bed room which smelled as bad as it did before service before and hour had past, and I know the dog had not been in there because of the time scheduled to be with her, A disinfectant spray in the area worked better than your pet treatment just on the smell.
When I looked at the area you could still see the dark shadow area where it looks very dirty still, both in the back bed room and living room. I guess I will have to invent my own cleaning products and start my own company.
There was nothing offered to placate a client who had been inconvenienced,
If I had been a tec for your company, and noticed how dirty the grout was between the tiles, I would of offered to show the client how your grout cleaning services work in a non-conspicuous like behind the door, That way a client could have consider other services your company provides,
You take the time to do a good job.
I like the fact that they don’t use soap.
Personal is friendly and prompt with the appointment. It was easy to schedule and any specials were explained to me. The carpet dried quickley and looks wonderful.
I don't think I like the H20 method. Although the cleaning technican tried to do a good job
the area rug still smelled like dog.
My carpet looks great and feels great. The men who cleaned it were very nice and knowledgeable.