Zerorez St. George
1411 East Ridge Street Unit 1
Washington
UT 84780
United States
  • Phone: 435-215-1175

Average rating: 9.4 out of 10 based on 2942 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 16, 2017 — Rated 10 out of 10 by K.J. Zerorez St. George
What do you like about our products and services?

My carpet looks great and feels great. The men who cleaned it were very nice and knowledgeable.

Report a concern   December 14, 2017 — Rated 10 out of 10 by E.W. Zerorez St. George
What do you like about our products and services?

No soaps or chemicals-
Happy crew-
On time-
Worked hard and fast-
Fair price-
Clear quote-
Carpets looked amazing afterward-

Report a concern   December 13, 2017 — Rated 10 out of 10 by D.H. Zerorez St. George
What do you like about our products and services?

Fast, friendly service and it leaves the carpets clean and soft....Thank you

Report a concern   December 13, 2017 — Rated 10 out of 10 by S.P. Zerorez St. George
What do you like about our products and services?

They do an excellent job of cleaning. Made sure everything looked great. The technicians were professional in all ways. I loved the way my couch, rug, and carpets looked after they serviced them.

Report a concern   December 10, 2017 — Rated 10 out of 10 by C.S. Zerorez St. George
What do you like about our products and services?

Our tech Ian was right on time, friendly and knowledgeable. The carpets look great and dried quickly. I loved that there was not a cleaning smell left in the house. Great company!

Report a concern   December 9, 2017 — Rated 10 out of 10 by R.C. Zerorez St. George
What do you like about our products and services?

Very professional and reasonable prices

Report a concern   December 8, 2017 — Rated 10 out of 10 by J.S. Zerorez St. George
What do you like about our products and services?

The technician was on time, efficient and friendly. He was able to remove all of the stains in my carpet. They also cleaned my tile 2 days later. That technician was also on time and friendly. He worked around me while I was getting my kids ready for school. I love the results! So clean!

Report a concern   December 6, 2017 — Rated 10 out of 10 by K.B. Zerorez St. George
What do you like about our products and services?

Great job very efficient. And my carpet was pretty bad. It is a world of difference.

Report a concern   December 6, 2017 — Rated 10 out of 10 by S.H. Zerorez St. George
What do you like about our products and services?

Your company got freshly spilled orange ain’t out of my carpet

Report a concern   December 5, 2017 — Rated 10 out of 10 by A.C.H. Zerorez St. George
What do you like about our products and services?

Very professional and carpet looks great!!!!!

Report a concern   December 4, 2017 — Rated 10 out of 10 by K.H. Zerorez St. George
What do you like about our products and services?

Good product

Report a concern   December 3, 2017 — Rated 10 out of 10 by D.D. Zerorez St. George
What do you like about our products and services?

My traffic areas were pretty soiled with ground in dirt and they cleaned up very nicely- better than I expected. I can now deal with this 13 year old carpet for a couple more years before having to purchase new carpet. Josh was very personable and gave me some tips on which carpet to purchase when my needs arrive. Thanks and word of mouth goes a long way.
First name removed

Report a concern   December 2, 2017 — Rated 7 out of 10 by D.D. Zerorez St. George
What could we do to improve?

Not come early (I was in the shower). Haha.

Report a concern   December 1, 2017 — Rated 10 out of 10 by N.H. Zerorez St. George
What do you like about our products and services?

I feel your price for a motor home is to expensive
The office looks really great

Report a concern   November 29, 2017 — Rated 10 out of 10 by L.M. Zerorez St. George
What do you like about our products and services?

Smells good. No harsh chemicals. Clean carpet

Report a concern   November 26, 2017 — Rated 10 out of 10 by S.P. Zerorez St. George
What do you like about our products and services?

We were very impressed with Zerorez St. George. They did a great job getting our carpet clean for a very fair and we will be calling them in the future. Thank you!

Report a concern   November 25, 2017 — Rated 10 out of 10 by N.B. Zerorez St. George
What do you like about our products and services?

Our carpets look like they are brand new after your services! We will definitely recommend you guys and use your services in the future!

Report a concern   November 23, 2017 — Rated 10 out of 10 by D.L. Zerorez St. George
What do you like about our products and services?

From my experience, Zerorez carpet cleaning is better than any other I've tried!

Report a concern   November 21, 2017 — Rated 9 out of 10 by R.L. Zerorez St. George
What do you like about our products and services?

Zerorez is always on time for their scheduled appointments. They are friendly and knowledgeable. Their prices very fair and reasonable.

Report a concern   November 19, 2017 — Rated 10 out of 10 by J.H. Zerorez St. George
What do you like about our products and services?

We are pleased with results.

Report a concern   November 19, 2017 — Rated 4 out of 10 by H.S. Zerorez St. George
How did we disappoint you and what can we do to make things right?

I was disappointed that the dark spots didn't come up.

Report a concern   November 18, 2017 — Rated 6 out of 10 by S.J. Zerorez St. George
How did we disappoint you and what can we do to make things right?

I appreciate you rescheduling me for the same day when a worker called in sick. The technician -- John -- was awesome. So helpful. And very efficient and kind. What a great worker. And the carpet seems fairly clean so I am happy with that. Concerns:

1. The carpets were still wet in the morning. I don't understand why we weren't given fans to dry the carpeted areas. We were told 4 to 6 hours they would be dry. I understand that is an estimation. HOwever, 18 hours later, they were still wet.

2. Advertising -- I was never told that a chemical would be put down on my carpet before the water treatment. First of all , the citrus smell was overwhelming. And 2nd, no one at Zerorez seems to know what the chemical is. All natural. Not toxic. Then tell me what it is? Just because something is natural, doesn't make it safe. And especially since your claims, that Zerorez is safe, non-toxic, and green cleaning. Please let me know EXACTLY what the pre-treatment is. And let your technicians know. I am truly searching for a GREEN carpet cleaning company and a company that will disclose what they are using.

3. The technician should be wearing booties over his shoes while cleaning my home.

Thank you.
Name removed

Report a concern   November 16, 2017 — Rated 10 out of 10 by J.C. Zerorez St. George
What do you like about our products and services?

I can't believe how nice my old, dirty carpet looks now. I have already told someone. I will surely call you again in a few months. (If the Good Lord is willing.) Jerreec

Report a concern   November 14, 2017 — Rated 7 out of 10 by S.G. Zerorez St. George
What could we do to improve?

Just a few spots where behind doors, it under the chair area of desks were not hit.

Report a concern   November 13, 2017 — Rated 9 out of 10 by C.M. Zerorez St. George
What do you like about our products and services?

Cash discount is awesome :)

Report a concern   November 11, 2017 — Rated 4 out of 10 by K.W. Zerorez St. George
How did we disappoint you and what can we do to make things right?

your tec was 1 hour and 30 mins. late for the the appointment. While I did appreciated the phone call to let me know the tec would be late, my time valuable and is also tightly scheduled, Your tech seemed that it was more important to make up the time and not to make my home a priority. Bad for repeat business, Bad for customer service, and come to think of it bad for word of mouth advertising.

Then there is the treatment for the back bed room which smelled as bad as it did before service before and hour had past, and I know the dog had not been in there because of the time scheduled to be with her, A disinfectant spray in the area worked better than your pet treatment just on the smell.

When I looked at the area you could still see the dark shadow area where it looks very dirty still, both in the back bed room and living room. I guess I will have to invent my own cleaning products and start my own company.

There was nothing offered to placate a client who had been inconvenienced,

If I had been a tec for your company, and noticed how dirty the grout was between the tiles, I would of offered to show the client how your grout cleaning services work in a non-conspicuous like behind the door, That way a client could have consider other services your company provides,

Report a concern   November 9, 2017 — Rated 10 out of 10 by C.C. Zerorez St. George
What do you like about our products and services?

You take the time to do a good job.

Report a concern   November 9, 2017 — Rated 10 out of 10 by B.B. Zerorez St. George
What do you like about our products and services?

I like the fact that they don’t use soap.

Report a concern   November 8, 2017 — Rated 10 out of 10 by C.C. Zerorez St. George
What do you like about our products and services?

Personal is friendly and prompt with the appointment. It was easy to schedule and any specials were explained to me. The carpet dried quickley and looks wonderful.

Report a concern   November 7, 2017 — Rated 5 out of 10 by D.R. Zerorez St. George
How did we disappoint you and what can we do to make things right?

I don't think I like the H20 method. Although the cleaning technican tried to do a good job
the area rug still smelled like dog.


Privacy Policy