based on 4888 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleanliness, the way the equipment is well-maintained, and the classes especially--all the instructors are really good.
too small
Excellent equipment with plenty of room for many training goals
The good equipment and hours
A lot of the gym feels outdated. I would love to see some renovations in the locker rooms. Staff are wonderful, but the gym needs an uplift.
The woman’s locker room needs the hot tub and the steam room serviced. Both were “out of order” on May 8 as well as the hot tub by the pool.
hot tub, steam room, sauna can really use updating.
Would love to see more yoga classes.
Location
Big workout area. Lots of different machine and free weights. Lots of variety. Basketball court, swimming pool and hot tub. Different amenities for all types of workout
Hack squat machine
Squat rack
Dumbbells up to 200 pounds
Hip press or pendulum squat
Chest fly machine
Just some things that would help tremendously
Thanks First name removed
The 84th street upgrades look great; communicate next steps and a clear timeline so that people can plan accordingly.
Courts are not clear. Balls behind curtain are many and hazardous. Night lightning in parking lots is poor and unsafe.
Keep shower heads in good working order. Perhaps more frequent checks/refills of body wash, etc. Seems like these items have been given less attention after Prairie Life sold to the Athletic Club and now Genesis. Otherwise. I still enjoy the club.
more open swimming
24 hours a day 7 days a week
Feel like it isn't kept very clean..
The pool is always extremely dirty. There is a lot of sand in the pool and in the pool gutters which proves it hasn't been thoroughly cleaned for months. I have seen band-aids, hair ties and other items on the bottom of the pool for weeks at a time. When things break it seems to take forever to get fixed. Little things like scale, clocks, swimsuit dryer, etc...
On a positive note the towel shortage seems to be rectified as of late.
Have electric door for people that have trouble opening door
You guys should really really consider bringing back the app that had all of the group class times listed out. It's a bit of a pain to go to the website and look for the classes there.
Cleanliness. Improved maintenance issues.
It's clean! The equipment is great and if something is broken, it's fixed in timely manner. Love the space, it doesn't feel like everyone is on top of each other even when it's busy. Love the Eleiko barbells and Rogue bumper plates!
The best staff in town.
The locker rooms need to be updated and are often not clean. There is always water issues with the roof. Also, lately there are large number of teenagers that hang out at the gym.
Monthly fee (relative to other local gyms)
Friendly staff
Equipment and weights
Location
Dislikes:
overhead "music"
Gym clutter, disorganized weights (not returned racks, etc.)
I enjoy the classes very much, instructors are knowledgeable, professional, enthusiastic and talented, specifically Shelley, Amy, Andrea, Joanne, Becca, Sheri. Renae. Front area staff are friendly and helpful.
Facility is declining—carpet old, I haven’t been in ladies locker room for long time due to unacceptable conditions. I had understood last year there was going to be a renovation of ladies locker room area but don’t know if that has begun.
Members are kind, caring and fun.
Good gym, familiar faces, lots to offer.
I have been a member for 14 years and use the outdoor regularly from April-October. I was so disappointed to come this week in 84 degree weather and the pool was a mess, dirty, and chairs not put out. It looks like the pool won’t be ready for a bit. I was so bummed.
A lot of equipment/padding s old or it's not working altogether.
A little better placement and organization of the gym equipment… ( barbell benches , squats racks etc.)
Some equipment needs easy maintenance.. you know it when you see it .. for instance the seated calf raise has no grip tread any more where you place your feet..
A dry sauna ???
Clean showers