Client Testimonials
Masseuse was great! I had a lot of knots in my upper back which she was able to release. I came out feeling very relaxed and rejuvenated.
The therapists and the facilities are both terrific and I always look forward to my sessions.
I was more than satisfied with the massage that Kim gave me. She was very experienced and intuitive about what I needed. I have rebooked, and I am bringing a guest to her. I am happy to have found her
I was able to add 30 min to my hour appointment due to a cancellation. I appreciate the staff letting me know. Heidi is incredible and without my monthly massages, my migraines would be out of control. I love Elements Massage!
Troy listened closely to the discomfort I am currently experiencing and addressed those areas very well!
Customer service
My therapist and the services you have available.
Excellent
Office was well organized and therapist was on time and professional.
Curtis - I come to you for Curtis
Hi Katie,
Thank you so much for completing our online survey and for your positive review! I’m happy you’re enjoying your visits with us at Elements Massage in Fitchburg. Please let me know if you ever need anything, I am always here for you. We really appreciate your business and are honored to serve you!
Thank you Katie,
Kseniya
The massage was great, exactly what I was there for.
Danielle is absolutely the best!
Very knowledgeable provider
Great service everyone was so nice. I would recommend Elements to my family and friends.
The staff is amazing and very affordable!
Krystal was absolutely amazing
I felt very relaxed. I didn’t feel like I was forced to purchase anything that I didn’t want.
I have been going to Baba for the last 2 years and he is incredible. I get deep tissue done by him and I always leave feeling super relaxed after a stressful work week. The front staff are super nice and helpful. I truly enjoy going to the Elements site in Medford.
Great experience! Very clean and well organized business. Will return for further visits!
Friendly and knowledgeable staff, clean facility, and PHENOMENAL massages.
It starts with the front desk. All the staff there are friendly, helpful, have good suggestions and have a sense of humor. I only know a few of the messuses (sp?) but all are professional and give good massages. Location is in the heart of West Newton and one can go next door for a good movie once they are relaxed from having an excellent massage.
Jacob is a highly trained massage therapist; I consider him a physical therapist. His massages are truly therapeutic. He understands how to work on my arthritic shoulder, which was once dislocated.
Once in a while, I feel the need for a Himalayan Salt Stone massage, and today I had one from Arjan, who listened to what I needed before proceeding. The massage was very good.
Beth is a great massage therapist and I enjoy the friendliness of the front staff.
I have been receiving monthly massages from Michael and Patrick at the Belmont branch for over a year now and I've found both the practice and these two practitioners worth every penny!
I may actually double the number of visits as I'm quite happy with them...
Cordial front desk staff, and caring therapist
CAT is terrific; intuitive and a highly skilled masseuse. Book in advance!
One of the best massages I've ever had!
It was great to find a place that actually specializes in deep tissue and the body work. Miguel was amazing and communicated well during my session. I definitely will book again.
I enjoy my massages with my chosen therapist, who listens and works with me long term.
The fact that I'm a regularly returning customer should be a message to management that all is well.
No need to constantly survey customers. It could be what eventually turns customers away.

Great customer service .. therapist took his time and addressed all of my needs . Great massage