6945 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Waiting on a date to do the work
Your communication needs work. I had to reach out several times to get the estimate sent to me. When I got it, it did not include all the work we discussed. You sent an email to see if I wanted to move forward and I declined. Yet you sent several more emails asking the same thing. It feels like you do not communicate with each other very well.
THE GUY TOLD ME WHAT WAS WRONG WITH MY PORCH,I DIDN'T CALL HIM OUT FOR THAT.
NICE GUY
ALL I ASKED YOU COMPANY TO GIVE ME A PRICE FOR A NEW/REFURBISHED,THAT IS ALL,HE ACT LIKE I JUST FINISHED BUILDING IT.
HOUSE BUIDED IN 1950
I was impressed with Dave's efficient identification of the anticipated project. I did not feel pressured to make a decision right away.
Overall, the appointment was conducted in a very professional manner.
I'm considering replacing gate(s). Can I get a quote on cost to install new wood gates from previous visit?
They were polite and on time
On time service and Great Customers Services as well .
Way too expensive with too many upgrades to raise the price further!
Resend the estimate for the work I need done
People I worked with were incredibly kind!! However, price was *way more* than expected. So we will not be continuing
Nobody contacted me
Joshua Donaldson e validated my sliding glass door and referred me to a glass company to replace one pane He said he could not ethically sell me a new door when all I needed was a new glass pane.
Great service and response. We just can’t afford the work right now.
Brick Mason work needs to be done inside and outside of my home. Project manager came out one day and said that he wanted his brick Mason to come out and take a look. They both came out the next day. Great service and currently waiting on an estimate.
I was very pleased with the communication and follow-up to our introduction to your services. Matt was very thorough in his estimate for inside and exterior painting, and I certainly would utilize or recommend your services in the future. At this time, we have located another service that was able to give us a better price for our project. Again, I would happily suggest using your service to anyone who asked. Kindly, Name removed
Greatly inflated estimate. Three times higher than han 3 other estimates.
Personable. Knowledgeable.
Their promptness; many of us do not call until there is something wrong. Timeliness is certainly an asset.
Friendly sells rep
When the job was looked at for an estimate the service person was honest and upfront with me about the repairs that were needed.
Matt was a dream to work with. He arrived ahead of schedule and immediately got to work by asking what I envisioned. Once he took measurements, he once again sat with me to make sure he clearly understood what I wanted to accomplish. Looking forward to working with the company because of Matt.
So far it's been very professional
Straight forward estimates and pricing
Very professional, quick and responsive. They did fantastic work. There were problems that they fixed without question. They really exceeded my expectations. I would definitely use them again.
Matt’s Christopher’s was very nice and he was very knowledgeable and also knows the product and I was very impressed with him.
Everyone is very respectful and knowledgeable and have great variety of products.
no comment
The cost of the installation was more than the cost of the product itself.
I first thank you for your time to provide us with a free estimate. Your employee was very professional and knowledgeable. We like what he offered us in doing the work, but it was too expensive for us. Again, Thank you for your time.
The price for what we wanted done was totally unacceptable. What we wanted done took a State licensed contractor an hour to complete.