based on 2309 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your prices are wayyyy too high!
Wish we could get the windows sooner than 6 months.
We went wiht another contractor because of price and we were able to communicate to the other contractor what we needed a little easier
Since I am retired and on a fixed income, it is mainly about PRICE.
Quote did not include specifics, very vague, and different from what we discussed. I asked for another quote that wasn't forwarded to me as well.
Prompt service.
The reminder email that was sent the day before our appointment. Also, Glen was very professional & arrived early.
Liked being able to see the image of the door with the options I selected.
High prices are honest quite
I am waiting for a reschedule appointment to generate a quote.
👎👎
Price too high
I will b calling Eric today to set up appt for our work to begin
Many thanks !!
Very poor communication.
Never called me back to set up estimate.
Matt showed up the arranged time, and was very helpful in pointing our potential sources of air leakage and laying out the options. He also provided an estimate for some gutter work as he notices some issues with our gutters.
Pricingv
High Price
Factory firsts and mold remediation if needed.
Estimate was completely out of line with other bids and same scope of work. Your estimate was 4x higher than all other estimates. Thanks anyway
Arrived to appt on time, very knowledgeable in doors when asked questions. Made suggestions where needed for best options and fit
Cost was 3x more than other estimates.
The quote seems higher compared to others
So far, my experience has only been working with Marcia who has been extremely professional.
Getting back to Ryan about his quote is tops on my list.
I hesitate to bother him during his family vacation.
My calls were always answered and responded to. Completed work has been expertly done.
Professional staff
Will say more after the job is done...everybody does a good job for the work.....let's wait and see
Never showed up, did not notify me.
Joshua didn’t really provide many or any options. Was more or less a take it or leave it presentation. Was our first in-home estimate, and seemed really high as compared to research I had done on-line. As a former customer, I am familiar with the quality Woodland provides, but will have to see how estimate for the same windows with another manufacturer approved installer measures up to Woodland’s. Please do not take this as a negative on Joshua. He was very courteous and polite, and very thorough. He just really didn’t offer a real alternative to the Infinity line. Just said Essential line was like $60 per window cheaper and left it at that. Still will consider Woodland, but will entertain other brands and installers.
We have provided the deposit, so continuation seems likely.
After this small job, we’ll see if future engagements are likely.