based on 7333 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please have the sales rep Jeff reach out to me to discuss cost issue/concerns we have.
WE will be going to your showroom in Rosell later today, fyi.
I would like to quote for Vinyl windows option.
Professional salesman. Love the simple explanation with nothing difficult nor complicated to understand.
Cracking pavers they sold e.
The technician had an issue and could not make it. And after some texting him pictures and questions, I still have not gotten a quote from him.
Quotes are much higher than others. I would much rather have quotes that are more competitive for the same product quoted by others.
They are very accessible services, likely needed in keeping up a home!
Relative to home handyman repairs and they offer lots more with good quality customer service.
A long time for responses between quotes, overall pricing
On time appointment. Cooperative and respectful.
Robert has been great.
I have concerns about my plantation shutters in terms of getting them taken down and rehung
Great products and customer service but your prices are too much for us.
There feed back on the problem was very helpful.
Time spent explaining.
Good experience and knowledge in what they do.
We were only replacing one window. Under the circumstances it wasn’t cost effective.
We are former customers and of would consider Woodland for projects in the future.
Never received a proposal
Knowledgeable, friendly staff who provide requested infirmaton without pressuring me. Wide selection of products.
We only saw the sales person Robert and have not had any other contact with anyone else so i cannot really recommend until we get the window installed.
Need help with door design and plan to come to showroom when able to
Ryan has been very helpful. Pricing of the windows is somewhat troubling which he can't control. Thanks,
Your proposal was twice that of two other contractors using Anderson windows. And according to our HOA, no need for temepered glass
I was suppose to be given an estimate after my visit. It’s been more than 24 hours. I was promised it would be available after one hour of visit.
Always impressed by the entire team’s professionalism. And I must mention, that the reason we committed to our entire Marvin window project previously was because of Jeff Fortuna. His expertise, professionalism, and honesty is rare in today’s world. Any corporation would be fortunate to have him!
Jeff was very informative and did get back to us quickly with the quote. We did decide to go with another company which worked with Costco so we did get rebates.
Responsiveness if your rep. That you carry out preferred brand, Marvin.
I would like feedback to some additional questions I have emailed about.
Do what you say you're going to do by the time you said you'd do it. Price is also rather on the high side compared to other quotes.
I was promised ab estimate on repairs to the heating system in our sanctuary nearly a month ago. I have yet to see it. Going with another contractor.
When the salesperson was in my home quoting the job, they reacted in a defensive and dismissive manner when I asked a couple of questions. Additionally, the quote I received was 3x or more than the other three quotes I have gotten. Overall, this gave me the sense that my project is not a good match for Woodland.