based on 2263 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were only replacing one window. Under the circumstances it wasn’t cost effective.
We are former customers and of would consider Woodland for projects in the future.
Never received a proposal
Knowledgeable, friendly staff who provide requested infirmaton without pressuring me. Wide selection of products.
We only saw the sales person Robert and have not had any other contact with anyone else so i cannot really recommend until we get the window installed.
Need help with door design and plan to come to showroom when able to
Ryan has been very helpful. Pricing of the windows is somewhat troubling which he can't control. Thanks,
Your proposal was twice that of two other contractors using Anderson windows. And according to our HOA, no need for temepered glass
I was suppose to be given an estimate after my visit. It’s been more than 24 hours. I was promised it would be available after one hour of visit.
Always impressed by the entire team’s professionalism. And I must mention, that the reason we committed to our entire Marvin window project previously was because of Jeff Fortuna. His expertise, professionalism, and honesty is rare in today’s world. Any corporation would be fortunate to have him!
Jeff was very informative and did get back to us quickly with the quote. We did decide to go with another company which worked with Costco so we did get rebates.
Responsiveness if your rep. That you carry out preferred brand, Marvin.
I would like feedback to some additional questions I have emailed about.
Do what you say you're going to do by the time you said you'd do it. Price is also rather on the high side compared to other quotes.
I was promised ab estimate on repairs to the heating system in our sanctuary nearly a month ago. I have yet to see it. Going with another contractor.
I have used you before and liked the service. This time Glenn came right out and gave me an estimate. I had to call to get the email to pay my downpayment. I haven't gotten a call to schedule my service. I was expecting the call last week after the scheduling meeting. I called Friday and they said there will be scheduling meeting on Tuesday. I hope they call me after the meeting regarding my service.
I like the detailed estimate most. II makes it easy to compare offers from other contractors.
professionalism
My appointment was 5 minutes and I wasn’t offered options or shown anything. Then i got a quote that was 4k higher than any other quote I got.
friendly and very helpful but they are expensive
The price is too high, otherwise our experience has been wonderful.
They are prompt and professional.
No show
Easy to talk to and with
I met with Robert Feltman at my condo on a freezing cold day to discuss purchasing/installing a window and storm door. He was outstanding - thorough and thoughtful. The estimate was much more than I expected so I will not be proceeding with Woodland W&D. But I do want to stress that doing an in-person estimate was not a good use of time for either the estimator or me. A rough estimate could have been done through a phone call or a video chat.
Some customer situations may need an in-person estimate. Some don't. I suspect that Woodland's prices/overhead would be a lot more competitive if they didn't make a trip out to basically follow up on every lead.
I'd be happy to discuss this comment with Woodland via phone.
Robert, my salesman that came out to my house was very knowledgeable and very helpful with giving me a quote
Received a better quote from another vendor
Cost
Ryan was very nice and professional. He explain all the different options I could and couldn't do and got back to me within days with a quote.
Professional. Knows his stuff!

Good experience and knowledge in what they do.