6945 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personable experience. Patricia’s patience, experience and honesty
No.
Jeff Fortuna provided a valuable assessment of our problem and a viable and affordable solution.
I am undecided as I they were just installed. I reserve judgement on how effective they are.
Overall cost
Fast and organized service. Seemed extremely knowledgeable about my projects. Thus far, I am happy.
Glenn was very personable and above all professional. It took on my concern like they were his own. He always was very resourceful!
Definitely would refer this company to friends and colleagues.
The one project they did was done well.
Dave was running late by 2 hours.
Called me 2 hours after appointment time.
Not mad at Dave.
Stuff happens.
We will try again some other time to make a connection.
Friendly, knowledgeable and professional.
Your price is way too high
why so expensive
Ryan is great! We are considering the window quote, but are a little shocked at the price.
The price
Quality products and knowledgeable staff who take their time with you.
Price
Tony is very responsive and on time. Explains things well.
Be flexible to offer other options with limited budget!
Glen was very good and explained in detail concerning the job I am going to have done.
Quality materials and quality install!
Communication
Constantly during the home visit, the account representative was fielding calls from other current and potential customers. This gave me the feeling that my business was not very important as I had to wait for those conversations to end to continue my conversation. This essentially made whatever he had to say obsolete. I will not be revisiting your company for any service.
The representative was punctual and professional and explained everything in great detail!
Josh was very helpful and very knowledgeable. He was a pleasure to meet with!
Howard always listens it my ideas and enhances with his valuable input. Any time I need something done, Howard is the first one I think to call.
I have not tried the product but getting an appointment was easy and the consultant came out on time.
We plan on coming to your showroom April 2 to see, feel and work the windows that Ryan quoted. I'm sure we will sign a contract with you. Ryan was great. No hard sell. He first looked at our windows and then recommended a couple solutions -- both of which he quoted. We had another company out the week before who spent an hour convincing us that their product was best -- before even looking at our windows. We also like that Woodland knows WOOD. You are willing to finish the inside to our color choices in your facility before installing the windows in our home. Ryan quoted Marvin windows which we know is a good brand. We thought Marvin would be too expensive, but your quote was very competitive.
Glenn is an excellent asset to Beltway Builders. He was very patient in answering our many questions and he showed great customer service. Thank you!
too expensive.
The individuals that came to my house gave me their honest opinions on the scope of work and if they didn't know something they went looking for the appropriate answer instead of making things up and weren't afraid of getting another individuals input on the situation.