based on 2251 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used you before and liked the service. This time Glenn came right out and gave me an estimate. I had to call to get the email to pay my downpayment. I haven't gotten a call to schedule my service. I was expecting the call last week after the scheduling meeting. I called Friday and they said there will be scheduling meeting on Tuesday. I hope they call me after the meeting regarding my service.
I like the detailed estimate most. II makes it easy to compare offers from other contractors.
professionalism
My appointment was 5 minutes and I wasn’t offered options or shown anything. Then i got a quote that was 4k higher than any other quote I got.
friendly and very helpful but they are expensive
The price is too high, otherwise our experience has been wonderful.
They are prompt and professional.
No show
Easy to talk to and with
I met with Robert Feltman at my condo on a freezing cold day to discuss purchasing/installing a window and storm door. He was outstanding - thorough and thoughtful. The estimate was much more than I expected so I will not be proceeding with Woodland W&D. But I do want to stress that doing an in-person estimate was not a good use of time for either the estimator or me. A rough estimate could have been done through a phone call or a video chat.
Some customer situations may need an in-person estimate. Some don't. I suspect that Woodland's prices/overhead would be a lot more competitive if they didn't make a trip out to basically follow up on every lead.
I'd be happy to discuss this comment with Woodland via phone.
Robert, my salesman that came out to my house was very knowledgeable and very helpful with giving me a quote
Received a better quote from another vendor
Cost
Ryan was very nice and professional. He explain all the different options I could and couldn't do and got back to me within days with a quote.
Professional. Knows his stuff!
Nothing at this time. Thanks
Cost
Cheap plywood was used in our attic when work was done, as an insurance job, not even five years ago to replace our roof. The plywood knots have fallen out in fifteen places and we can see the rooting shingles. Beltway/Allied tells us 'the materials are in good shape' but they can repair for close to a $1000
Very professional and knowledgeable staff with great ideas and guidance.
When you sailed, people say they're gonna do so.And then we'd nag on it , and you never hear from them again , that's poor service
Josh was very good explaining products and services. Very professional.
Name removed Shah
Awaiting detailed estimate for entry door following home visit
They gave me a good estimate and made signing up for financing easy so I could move forward with my deck project
Ryan was great to work with. We initially met in the show room I scheduled an appointment. Ryan came out measured and provided a quote. No high pressure sale pitch. He understood what I wanted to front. Great experience so far
Cost
Your sales man Phil was very thorough in his explanation of the entire procedure from start to finish. Explain differences on sliding glass doors vinyl versus fiberglass. Answered all of my questions regarding warranties regarding the door as well as installation of sliding glass door.
Highest quote. Double what the other two contractors quoted. Don’t waste my time if you don’t want the job.
price
The salesman didn’t breakdown the prices of the doors and the project seemed overpriced.
I was promised ab estimate on repairs to the heating system in our sanctuary nearly a month ago. I have yet to see it. Going with another contractor.