based on 2358 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
im still processing things at this time.
For 3 small replacement windows the cost of $8000 seems quite high. I am getting 2 other quotes as this is a lot of money.
Price feels on the high side. Deeper discount would seal the deal
I sought multiple offers on Provia products. The Woodland proposal was much much above the other offers.
The sales rep came in and took measurements and left our home and took days to get a quote. I requested something different on the quote and asked for an update with an explanation of the different lines and still have not heard back. We felt unvalued as a consumer.
Inadequate quote details. Or how about Anderson brochures?
Quoted Anderson 200 series, however no detail given. Is the quote for the cheapest dual pane glass option or one of the energy efficient choices. No mention of screen options. Flanged windows or no flange. I was told that code requires flange which is what I want, but that information is not on the quote.
Having in past years purchased and self installed Anderson 200 series windows from Home Depot I am aware of the many options.
How can I accept a quote when I have no clue what you are selling me? When I aske for a breakdown of costs this was my answer " Breakdown not available to us, we can only quote all-inclusive pricing."
I would still like to do business with you but some reluctance is creeping in.
I will visit Home Depot this week and see what they will quote.
Matt he represents your company very well. He know Marvin windows and can answer any question you ask.
This process has been very challenging. I have spoke with two people in your company one "the "salesman" sent me a quote for a product that wasn't what I asked for. On top of it stated in the email that what we talked about was totally wrong. This has been a big waste of time.
The new showroom;
Knowledge and patience of showroom employees;
Professional demeanor of the salesperson;
We like your showroom were we can see the products. Also, we are leaning toward Marvin windows and Ryan has been helpful.
In the process of making the decision to purchase new front door. Liked the presentation, no pressure to purchase on the first appointment and the quality of the product quoted.
Like your products but simply an economic budgetary reason we went with another vendor. Appreciate your time and efforts and simplicity of reviewing our needs so Thank You!
Joshua is great and your product lolls great so far.
Attentive to changes and not best but reasonable price .
Price is way higher than my Anderson 400 and Marvin Elevate/UC quotes. Loved the salesman and would be fine with the Infinity windows, but the price puts you out of the running.
My thanks to Phil for his time. Good information; I have decided to go with another company.
The price is high, so we need to fully consider this.
Way overpriced!
Matt was on time and was able to answer all the questions and concerns that I had
Professional and extremely helpful.
Prompt response and great estimate,
Price
Variety of materials and years of experience.
Quality products
Does not quote requested configuration. Quotes what's available without noting exceptions.
Product, respectful service, company own installers.
I felt like I didn’t get much information about the different types of windows that the company offered. It also took a long time to get the estimate and lastly, it ended up being the most expensive!
That was surprising.
renewal by Anderson and next-door were way more reasonable in price.
Cost was WAY too high.
I’m not replacing my door at this time.
The pricing was too high for our budget. Company and sales rep were professional and easy to work with