Customer Testimonials
Very friendly and attentive
Each sales associate works hard to make sure that customers leave the correct shoe.
Knowledgeable staff.
100% guaranteed! If I am unhappy in any way I can return product for refund. The staff is super friendly and kind. I like the support I get about running(now walking) as my doctor has advised me to walk instead of run. Even though I can no longer run, I will continue to get shoes from Fleet Feet. Thanks for all you do and Merry Christmas!
Very knowledgeable staff, no pressure to buy, high quality merchandise
very helpful people and quality products
I like that you take the time to know my feet and find the perfect fit for me.
Knowledgable and friendly. They are not trying to rush you. They take their time to make sure you walk out of the store with a shoe that fits you right.
Great products ... Love my Brooks ... have worn them for 35 plus years. Jodi was so helpful in fitting my daughter. Due to 4 leg surgeries she has to wear a specific shoe per her PT. Jodi was very patient as well as knowledgable of what shoe would meet our needs. And my daughter did not balk the fact that a mans shoe was her best option! Thank you for making this shopping experience painless AND priceless!
Return policy for running shoes.
I really liked how helpful the staff was. Everyone was educated on the shoes and picked great choices for me to try.
I enjoy the time dedicated to each customer every time you enter the store. Each employee is full of knowledge and information useful to a novice or professional. You make each customs feel important.
I loved the sales associate who helped me. I believe her name was megan. She was knowledgeable and really went outof her way to make sure I was happy with my choice. She did a great job! Mix that with a good product and you have a lifelong customer:)
customized experience; knowledgeable staff
I am able to get correctly sized running shoes and the staff is wonderful to work with.
Every time I go to Fleet Feet I am greeted by a happy and knowledgeable employee who does their best to help me.
Its always good service every time i come in. I love the brooks shoes im just not thrilled with most of the colors though.
I love that you don't treat people like a number and that the staff is so knowledgable!!
Good product, the sales personal are very savvy about the product, but not pushy.
The workers were very friendly and patient, especially Andy, who put up with me trying on 10 different pairs of shoes because I needed to find the perfect pair of shoes.
They took their time with me to make sure I was in the perfect shoe. The other associates were even offering me hot chocolate.
Custom
fitting
It was the taking the time to correctly fit the shoe to my feet. I am in the process of rehabbing a broken ankle and needed a shoe that fit correctly so I could begin walking for strength and stamina.
Great product and super great customer service
Staff members are knowledgeable and helpful.
Professional, very knowledgeable . Courteous , very helpful .. And fun !
I love the personal service and the knowledge each of your sales people have!
The expertise of the shoe fitting.
The customer service and attention is stellar.
You have a wide range of shoes and other items (I bought a watch from a big selection), and the service is beyond compare -- always friendly and helpful. Erin took the time, even though there was a pretty good crowd in the store, to explain the features of each of the watches so I could make an informed decision.