Customer Testimonials
Knowledgeable staff
Sales rep attention to detail in making sure fit for shoes will be as close to perfect as possible.
Good customer service
Customer service/hospitality. I have met some great sales associates at fleet feet and that is why I continue to go back. They greet me with a friendly face and a smile and I enjoy building connections with the people in my community.
Jeremy the associate that helped us at the south county store was extremely knowledgable friendly and helpfully! He presented us with several good options and was attentive to our feedback and needs. We will be back!
The sales associate did a very thorough job of explaining the fitting process. He was knowledgeable regarding the products. Highly recommended!!
Top shoe selection.
The wonderful young woman that helped me was very knowledgeable and informative.
knowledgeable and friendly staff, good selection of shoes and other items. It is our favorite runners store.
The lady who helped me and my son was very personable and professional
This was my first time to Fleet Feet and I wish I would have gone into the store many years ago! Orlando took my measurements and brought me 3 pairs of tennis shoes that fit like a glove. This is a great place to get customized fitted shoes to promote healthy feet. I walk everyday and now my feet feel great. I bought the OOFOS slides as well. I would recommend this store and Orlando to anyone who is looking to buy tennis shoes! I am a customer for life!!
I love the 3D scan and trying on shoes that for my feet best!! Great customer service!!
I like the variety and the knowledgeable, personal service
Emily assisted me with my purchase. She knew the shoes, socks and inserts to recommend after my feet were scanned. we tried on 3 different pairs. i got the light gray tops with the white soles with yellow and orange accents. It was a comprehensive and satisfying experience. i have worn the shoes at my job a Lowe's on two 10 hr shifts. Although the shoes will not cure my neuropathy in toes, i think they are much more comfortable than the shoes i have been wearing the last 3+ years.
Thanks for opening the door on coming and going and for wearing masks
Paul
Great products great service!!
The customer service.
Knowledgeable staff and great options!
Professional approach to selling athletic footwear. Scientific analysis of the feet 🦶 was instrumental in providing options for the best fit and most comfortable shoes. Really appreciated Christine working with us to get exactly what we needed.
I had great service and an awesome show recommendation.
Everyone is an expert. I know when I come in I'm getting real recommendations from experts and they only carry top of the line gear in store which makes choosing items easy.
Always love the way their employees take care to make sure that you get the right shoes for your needs
individualized to each person
It was very welcoming! I was helped quickly. The staff was knowledgeable, definitely more than what I expected. Awesome 3D scanner with great info! Good variety of shoe brands and styles. I never felt rushed, even when I had trouble making choices. I loved testing out the shoes! They made me feel like my gross, ugly feet were normal and not gross! Reasonable
prices for the quality. Highly recommend.
Product met my expectations from on-line advertisement. Staff was knowledgeable, friendly and was not rushed to go on to the next customer.
I have shopped live in store twice recently and employees have been consistently knowledgeable, helpful, friendly and professional. I had purchased a pair of shoes online and didn’t like them. They processed the return in store efficiently, then helped me select and test 2 other shoes, one that I purchased.
The knowledge you can bring to help people choose the right shoes.
Barb was so helpful in getting my son all the things he needed for a successful XC season. It was getting rather busy and she was still able to take the time and talk to us and answer all of our questions. She made my son feel important- thank you!
Look Brooks shoes. Feet feel great even after a 12 hour shift on feet all day
Great service and they always back their products if you have problems.
The staff is knowledgeable and friendly