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Client Testimonials
So much cleaner and little to no lingering smells from either our carpets or cleaning products.
Charles was unbelievable. We had a different technician (Joe) come out and his water line/hose broke, and he rushed the job, was unable to clean the couch as planned, and didn't offer us additional walk services (spot cleaning) or do a walk through. So, I was left very disappointed because I have used your services in our prior home and was very satisfied. BUT--I called to see if I could reschedule my couch cleaning and get another technician to re-service or home. Charles came out within a few days, and it was EXACTLY the service I expected the first time around. Everything was to a high standard and there were no corners cut. The gentleman that I spoke to on the phone to reschedule everything was amazing. I cannot remember his name, but he was patient and kind. He rescheduled my home very quickly and explained what we would be responsible for and that my satisfaction was important. My home did not smell of harsh chemicals and it made me feel safe to have very young children around within a few hours. Charles needs a raise. You need more of technicians like Charles.
Excellent service oriented employees. Knowledgeable, prompt and always a pleasure to work with.
Love you guys! Great job as always :)
Prompt, careful, diligent and responsive.
The cleaning process in general
Kevin did a fantastic job and we'd definitely have him come back and clean our carpets/sofas again!
Quality of work
On Time. Take pride in work
The technician was wonderful. Very knowledgeable and extremely detailed.
The carpet and upholstery cleaning were great. Our technician Charles was the best, when we use Zerorez again, we will definitely want Charles back has he did a great job and super on customer service.
Anthony was fantastic!
The technician was so through and educated me on all steps involved while also training his new partner. They were quick, efficient, and did not try to pressure to sell me anything. I truly felt like he was telling me his recommendations and allowed me to make the decisions I wanted in my home. My carpets look and smell amazing and the overall experience was wonderful! I will definitely be using them again.
Carpets always look like new. Very knowledgeable and honest technician. Efficient!
Tech was informative about the process. He was efficient during the cleaning process.
Our carpet is quite old and had stains we feared were there to stay. We were pleasantly surprised that many stains were removed!
Great customer service.
Anthony was fabulous! He took his time and made sure it was right!
The tech that did the work is great. This is the second time I've had him at my house and he does a great job. And the products he applies work great.
Well trained, polite staff and excellent cleaning of rugs.
Good people like Anthony and Kevin
Anthony did a great job getting the pet stains out of our basement carpet. It look so much better!! Amy R.
Knowledgeable and professional people.
Great service ! My rugs looked amazing after being cleaned
Timely and thorough!
John did a very good job. He explained the process well & was finished in good time. I also like the email notifications. Sometimes with other companies you wonder if they are actually going to show up.
The service rep was very thorough with his explanation of the services I had requested. He was also diligent in getting the job done in a timely manner. This is probably the 4 time I have used Zero Rez and would do so again
Zerorez does excellent work. The staff is very efficient and professional. Our carpets look new and after the fine duct cleaning, our air quality in the house is better than ever.
Very professional service tech and great cleaning job. Carpets look like new.
Our technician was thorough, efficient and kind. He was also very accommodating with my four kids at the end of a busy day.
Joe, my tech was so professional, helpful and amazing. He is a keeper!
The booking process was fantastic and easy. And the outcome in my home was everything I had hoped for. The best part of it all was my technician Jan. He was incredibly professional, a great communicator and respectful. He took great care with our home and did a great job. If there's such a thing as requesting the same tech each time I would do it. He's a great guy.