City of Allen
305 Century Parkway
Allen
TX 75013
United States

Customer Testimonials

Report a concern   November 19, 2025 — Rated 10 out of 10 by R.K. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Clean and well-lit facility with lots of options for exercise -- good variety and quantity of cardio machines, free weights, weight machines, classes, childcare, etc. we enjoy the indoor walking track.

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.C. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I swim laps 3 to 4 times each week. The facility is always clean and the staff members are friendly and helpful.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.C. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The yoga instructor, Lana is great! She switches up the class every time! She is a very good instructor too. Some people are born to teach and she is one of them!

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.W. Allen Senior Recreation Center - Activities
What did you enjoy about your experience?

great hostesses, friendly, clean facility

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.K. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I love it . Friendly environment . With all the equipments . And a good swimming pool. Recently they renovated the whole swimming pool are

Report a concern   November 19, 2025 — Rated 9 out of 10 by N.H. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I love having access to the water classes in particular. Not only are the instructors and workouts great, but I've made some friends along the way.

Report a concern   November 19, 2025 — Rated 10 out of 10 by H.O. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

There are a number of different machines in the workout room and we have the option of swimming if we want to do that instead or with our work out.

Report a concern   November 19, 2025 — Rated 10 out of 10 by G.R. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

We've always had great love for the Joe Farmer Rec Center. The staff and environment feels like a home gym. The staff great you so friendly, they become familiar with you and cater to your needs while your there. They are engaging and extremely friendly. The gym is always clean the basketball court which we use the most is always clean and fun. I encourage anyone and everyone to go and explore all that Joe Farmer has to offer. A lot of family activities.

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.K. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Facility has everything I need. Only complaint is the pilates room temperature. This past few summers were uncomfortably warm in this room and since new unit it's now too cold.
I know the facility is working on getting it right so I'm hopeful it gets better.
Thank you.

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.A. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The DRAC has a nice neighborhood feel to it. The staff are accommodating, and I like being able to work out together with my wife.

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Working fitness machines, friendly staff, clean areas.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.T. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Group exercises

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.C. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

The most precious part of the Allen Senior Recreation Center is its warm, accommodating staff and volunteers. Their creativity, efficiency, and genuine care shine through in everything they do. The programs and events they offer are always enjoyable and engaging, giving us seniors countless moments to cherish.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The AM deep water aerobics class is always a great workout. The cost of membership is very affordable. Overall, the Rodenbaugh aquatics facility is a good value.

Report a concern   November 19, 2025 — Rated 10 out of 10 by E.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Top notch facilities.

Report a concern   November 19, 2025 — Rated 9 out of 10 by W.M. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

great

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.H. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Clean not crowded

Report a concern   November 19, 2025 — Rated 9 out of 10 by N.T. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Over all, the facility and staff are awesome. All of the employees in the upstairs gym area are great. Friendly and helpful. Downstairs, Brendan and the lovely lady with blue and/or purple and/or pink hair are amazing. Always kind and welcoming.

My two small suggestions, and I know you all have been short staffed...

1- I wish there was a more affordable option, and a better option for bundling. Maybe things have changed, but when I last looked, bundling up with the other one or two facilities would be amazing. The pricing for just the Aquatic Center is okay, but I feel like if everyone in my family doesn't go up there several times a week, it is not worth the money. I mostly use the gym. So this is mostly a 'me' thing. But still, who doesn't want discounts or more affordable options.

2- The big slide. The main reason my kids want to go up there to swim is for the big slide. So, when it isn't open, they don't want to go. When they don't go, I'm paying almost $60 a month for me to go to a gym. There are several options for a gym that are way cheaper. So the big slide not being open basically makes the family plan, for us, pointless.

I really I really enjoy this location. Simple, clean, friendly, not too crowded.

P.S. later/earlier access or remote access for just the gym would be awesome. I know the ROI doesn't make sense for you all. But every now and then my schedule gets weird and I can not make your hours work.

Thank you!
Name removed

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.D. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The pool looks really nice after the resurfacing and other updates.

Report a concern   November 19, 2025 — Rated 10 out of 10 by P.S. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Great instructor Katie🙏

Report a concern   November 19, 2025 — Rated 10 out of 10 by E.S. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Great place. Clean and friendly.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.F. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

clean calm

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The pool area us clean and well maintained. Also staff and instructors helpful and friendly.

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.S. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The deep lap pool is super!!

Report a concern   November 19, 2025 — Rated 10 out of 10 by P.W. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

Nice people.

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.B. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The layout, cleanliness, equipment, and friendly staff.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.D. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

The exercise class and staff.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.S. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

Allen Senior Center offers a variety of events for everyone. The staff is very friendly and knowledgeable about the programs. Allen Senior Center is also very clean and well organized. I feel very grateful for being able to attend their programs and classes.

Report a concern   November 18, 2025 — Rated 9 out of 10 by L.S. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

It's a clean, healthy environment for members, staff is friendly and helpful. Towels are always readily available, adequate parking, indoor track is great and equipment is adequate.

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.G. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

Friendly, helpful staff, clean facility, decent equipment, nicely cooled (in the summer) environment.


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