City of Allen
305 Century Parkway
Allen
TX 75013
United States

Customer Testimonials

Report a concern   July 28, 2026 — Rated 10 out of 10 by P.P. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Friendly staff, clean facility only go there to strength train.

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.L. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

Clean like the track when it’s super hot out

Report a concern   July 28, 2026 — Rated 10 out of 10 by S.N. Stephen Terrell Recreation Center - Activities
What did you enjoy about your experience?

The variety of machines and the cleanliness of the facility. Also, the wide variety of activities available.

Report a concern   July 28, 2026 — Rated 10 out of 10 by M.B. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Clean, friendly, welcoming, always feel safe

Report a concern   July 27, 2026 — Rated 10 out of 10 by E.J. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

Friendly and comfortable place to be.

Report a concern   July 27, 2026 — Rated 9 out of 10 by K.D. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The staff is friendly and the facilities are clean. It’s a great gym to workout in.

Report a concern   July 27, 2026 — Rated 9 out of 10 by L.P. Stephen Terrell Recreation Center - Activities
What did you enjoy about your experience?

Designate a couple of pickleball courts as family friendly for learners that are always open play. It is not an inviting environment for families when the competitive players take over the courts during peak hours and the rack system is used. Also, post or email rules about how pickleball courts work. I have received mixed messages from various employees on how the courts work.

Also it would be great if there was a designated track time for kids. They have no where to run in the heat during summer.

Report a concern   July 27, 2026 — Rated 10 out of 10 by L.J.L. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

Very friendly people.

Report a concern   July 25, 2026 — Rated 10 out of 10 by A.K. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Overall environment specially cleanliness.

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.E. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Friendly employees. Good equipment. Clean facilities.

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.A. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

Ease, facilities and price.

Report a concern   July 23, 2026 — Rated 10 out of 10 by A.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Love the classes! Would really love it we could have early morning classes a couple of times a week, like a hit class starting at 5:05 am

Report a concern   July 23, 2026 — Rated 10 out of 10 by A.M. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Clean, well maintained, friendly staff and location.

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.G. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

I love the indoor track but the facility is far away from my house and so I don’t get there often at all.

Report a concern   July 22, 2026 — Rated 10 out of 10 by K.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Love the staff. Everyone at the front desk and kids room are so friendly and lovely. Shoutout to Jill who always has a kind word and a smile and makes my day better!! Also big shout outs to the lovely humans who snuggle on and play with my baby while I take care of myself!

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.P. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The cost is reasonable for a family and there are lots of things to do. The staff is so friendly, too.

Report a concern   July 22, 2026 — Rated 9 out of 10 by J.S. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

We walk there often. The staff is friendly, especially Penny. JoeS

Report a concern   July 22, 2026 — Rated 10 out of 10 by T.V.S. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

Accessibility to the exercise equipment.

Report a concern   July 22, 2026 — Rated 10 out of 10 by N.B. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

I love STRC, particularly in the extreme weather months. The temperature controlled area allow for easy breathing when running on the track. Thank you! You’ve been instumental in my lifestyle change.

Report a concern   July 22, 2026 — Rated 10 out of 10 by R.R. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Everything! Basketball, working out, leagues for the kids... be nice to have tennis courts!

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Good value with nice A/C on a hot day.

Report a concern   July 22, 2026 — Rated 10 out of 10 by N.D. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Plenty of space, modern equipment

Report a concern   July 22, 2026 — Rated 10 out of 10 by S.L. Allen Senior Recreation Center - Membership
What did you enjoy about your experience?

We are telling all our friends like other people told us about the center.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.T. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

I would first like to say how much I appreciate our Recreation Center\. The front desk staff is always welcoming, friendly, and helpful, and I truly enjoy being a member\. I also appreciate that the city offers pickleball, which has become an important part of my weekly routine\. I am a regular player throughout the year\.

I completely understand that summer camps for children are an important priority, and I truly appreciate everything the city does for young families\. At the same time, I hope the needs of the adult community can also be considered during the summer months\.

For many of us, pickleball is much more than a sport\. It helps us stay physically active, supports our mental well\-being, and provides an important opportunity to socialize and build lasting connections within our community\.

One suggestion I would like to offer is regarding court availability throughout the day\. We have noticed that as activities in the facility change, additional courts sometimes become available\. However, players often need to ask the front desk to check whether those courts can be opened for pickleball, which creates unnecessary delays while many people are already waiting to play\.

It would be wonderful if staff could monitor the daily court schedule and automatically make courts available for pickleball as soon as they are no longer in use\. This small adjustment could make the process much more efficient and allow the facility to serve more residents without requiring players to request each additional court\.

One of the things I value most about pickleball at the Recreation Center is the incredible sense of community it creates\. The players are not only adults\. We regularly see families playing together, teenagers joining games with adults, and seniors sharing the court with younger players\. It is one of the few activities where people of different generations naturally come together, interact, and build friendships\. Those connections often continue beyond the Recreation Center and help strengthen our community as a whole\.

I truly hope the Recreation Center will continue supporting this unique opportunity by maximizing court availability whenever possible during the summer\. Recreation is not only important for physical health, but also for mental well\-being, social connection, and building a stronger, more connected community\.

Thank you for taking the time to consider this feedback and for everything you do for our community\.

Sincerely,

Name removed

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.V. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Pickleball and childcare. I love that STRC is open at a decent hour on Saturday mornings unlike Don Rodenbaugh Natatorium which isn't open until 1 pm on the most popular family activity day for some reason.

Report a concern   July 22, 2026 — Rated 10 out of 10 by H.C. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Clean, well equipped, friendly staff.

Report a concern   July 22, 2026 — Rated 9 out of 10 by K.Y. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The place have everything I need for my lifestyle.

Report a concern   July 22, 2026 — Rated 10 out of 10 by D.H. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Everything except you only offer high sugar and red colored candy, which is very bad for anyone eating it. You want to encourage heathy exercise, encourage healthy eating.

Love the trails and education along the way and all equipment and friendly employees!

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.T. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

The staff is friendly. The rec center is kept clean. I also appreciate that they are consistent with the rules of the center.

Report a concern   July 22, 2026 — Rated 10 out of 10 by C.L. Joe Farmer Recreation Center - Membership
What did you enjoy about your experience?

I love seeing Penny's smiling face!


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