Member Testimonials
Nice and calm atmosphere, the receptionist was really kind and professional as the pilates's teacher
Professionalism and Expertise with each and every class consistently.
First class instructors
Friendly atmosphere and staff from reception onwards.
Specialist physios who really know their stuff and listen to clients and work with them, tailoring treatment to their individual needs and abilities.
I really enjoy my personal training sessions with Simone at Kings Cross. She has made me stronger. She keeps me challenged and makes sure to vary our sessions to work my whole body.
Friendly staff on reception and an amazing physio in Andy Ireland.
I love love love Ten.
I love Notting Hill Ten exmoor st! its really wonderful classes/ teachers location! my fave
Too many aspects to just choose one. Perhaps this question might benefit from a different wording?
Lovely staff, lovely place, I enjoy the sessions and come away feeling like it’s had an impact. Location is excellent for me as I’m around the corner
I have been attending Ten Chiswick for three years, and love it. It's lovely to see personal progression in the classes, and Ten Chiswick is lucky to have a number of really fantastic teachers - special shout out to Charlie, Martin, Julie, Rachel and Shez. All of them offer such different classes, and in an era where Reformer has become very trendy and the world and his wife is qualifying as a Pilates teacher seemingly by just doing a weekend course, it is incredibly important to me that Ten continue to apply rigorous standards in terms of who they hire.
Last year there was quite a tumultuous period with a big turnover of teachers. I still miss Maea, who was on a par with the above teachers I mentioned. Thankfully the Chiswick branch feels less 'tumultuous' now, but please keep hold of and cherish the above members of staff, as they are amazing!
Everything, Notting Hill Gate is the fav!!
The space where you do your workout is spacious with no crowding.. The staff are lovely and instructors are fantastic. Lots of classes to choose from. I highly recommend.
Evone is great. Very expert.
Professional trainers
Martha is very in tune with what type of exercise I should be doing. She’s very personable and I enjoy having my sessions with her.
Staff are friendly and I enjoyed my first lesson.
The teacher Dhirash is really good!
Nice calming studio with excellent trainers and friendly staff. Wholeheartedly recommend.
Quality professional care.
Friendly team, clear guidance, gentle start to a new discipline, plenty of space, not intimidating....and afterwards, the best thing was that my back didn't hurt for the first time in 2 weeks.
Very content with Ten at Chiswick, as always. I have been attending for at least 10 years now. It's almost always possible to book classes with your preferred trainers, the booking system works well, the facilities at Chiswick are good. Reception staff are welcoming and helpful.
Pricing is definitely a factor as other costs rise, especially as at least 2 classes a week are needed to really feel the benefits. I find the pricing bearable at Ten. I'd like to do 3x classes a week but that wouldn't be sustainable for me.
Easy to use
Kind and informed staff and trainers
Local
Brilliant classes great teacher ( Beth )
Great staff for clinical exercise, physio and classes plus lots of class options in terms of frequency and locations,
Friendly Receptionists, teachers, physios and Masseurs. Excellent feedback, whether trying to perfect technique or enhance ones strength, posture or gait etc!
Having physio therapy with Alexia and completely changed the game for my recovery from serious injuries to both legs.
She always has the perfect answer to any difficulties I have, and I am certain that without her I wouldn't have a fraction of the strength, range of movement, or confidence that I do. I couldn't have dreamed of having a better physio therapist.
Very friendly staff and conveniently located.
Great instructors. Welcoming and friendly. Open to understand your individual needs
Once again I'm giving Hatton Garden a 10/10 score because I really do love the community vibe there. I always receive a warm welcome and friendly chat from Nisha and Ella when I walk in, and the studio facilities are tidy and clean. Pretty much the only reason I keep coming to the HG studio is because of Shane's classes, so I really hope that scheduling doesn't change any time soon because myself and many of the other regulars would be devastated!
Shane has a real knack for keeping his classes fresh and challenging, I never feel like I’m just going through the motions because his programming feels like it's building towards something more challenging each week. He is excellent at checking in on injuries or limitations and making real-time adjustments. Even if I'm being stubborn and don't want to pull back, I've learned to trust his expertise and guidance and take it easy when I need to. His approach has been vital in supporting my long-term consistency and confidence while I navigate multiple injuries. He recently recommended that I try some massage therapy with Ruth to compliment my rehab program and that holistic look at my recovery is really helping me get results.
Beyond the workout itself, Shane really sets the standard for the studio. He welcomes everyone with a big smile and makes a concerted effort to get to know people's names and lives. I often notice other Ten staff joining his classes which shows just how much respect he has from his peers.
The only thing I still find very frustrating is that Ten doesn't accept my Vitality Health insurance. This means I can't fully utilise the Circle of Care approach at Ten and have to do my physiotherapy at Pure Sports Medicine instead, which is a shame as I’d prefer to keep everything under one roof.
Also, the studio room needs more plants! There's a perfect shelf right above the cubby holes just begging for some beautiful greenery to enhance the vibe and air quality. Some Pothos Plants would be stunning, they're very easy to care for too!
The whole experience was great and Beth is an excellent instructor.