Member Testimonials
great staff, nice facilities
Love the staff!
I love the instructors and classes at Ten City - I appreciate that the class routines evolve over time, so it didn’t feel repetitive going regularly. I still think the changing rooms could be nicer as the showers are very musty. One more hairdryer would be incredibly helpful during the week.
Excellent session with Sam, good progress and understood goals.
On time and the practitioner knew their work very well
I thought Timea was excellent. I came in with back pain from windsurfing which was impacting my daily life and sleep. The session was a proper workout. I felt 10x better when I walked out and already booked another session next week.
My knee problem had become problematic. Veronica was nothing short of brilliant in answering my questions and assessing my knee. She gave me a routine to follow, exercises, a massage technique to reduce swelling and told me to rest a little more than I had. She was very knowledgeable and I now know how to address the problem. It has been twenty four hours and even now a slight improvement. I cannot thank her enough.
Good, patient instructor who made sure everyone in class was exercising correctly
A year ago, I went to Sophie with persistent glute pain and increasing difficulty sitting. From the very first appointment, she took my symptoms seriously, carried out a thorough assessment, and quickly identified that something significant was going on. She immediately referred me to a sports clinic doctor, which led to an MRI confirming that both of my hamstrings were detached.
From that moment on, Sophie has been exceptional. She put me on a strict and carefully structured physiotherapy plan to protect the injury, strengthen the surrounding muscles, and prepare my body for surgery. Her focus on pre-habilitation was invaluable, and she continued to guide me through every stage to ensure the best possible recovery.
One year later, I am on the road to a full recovery — something I genuinely don’t think would have been possible without Sophie’s expertise and dedication. She is not only incredibly knowledgeable and professional, but also an absolute joy to work with. Supportive, encouraging, and always attentive, she made a very challenging period far easier to navigate.
I owe a great deal of my recovery to Sophie and cannot recommend her highly enough
Professional therapists. Welcoming front of house. Pleasant atmosphere
The exercises for the hips are particularly good.
A great intermediate reformer class. Challenging and rewarding. Brilliant teacher! Thanks Martyn.
Very lovely welcome and I really enjoyed Charlie’s class - I will definitely be back
Friendly and efficient
I predominantly attend St James’ studio and love doing classes there. There are some improvements that would make it better!
Great:
Reception always very welcoming.
Clean showers
Space in studio
Smaller classes
Overall good instructors.
Improvements:
- Rotation of instructors quarterly - it’s nice to see the same instructor because you get in a rhythm, however, sometimes classes can become monotonous and not all instructors are as good as others. Christopher Mandac / Emily Clarke / Weronika are great, and I had a cover class by Christian Coker who was AMAZING. I really like Dario as a person, but he just isn’t as good as the other instructors and I notice his classes have a much lower attendance, the pace is too slow and I come out feeling bored and like I’ve barely done anything which feels like a waste of money.
- Bigger towels
I am enjoying regular exercise for the first time in my life
The offers for people that can't commit for month's long memberships. Will recommend!
Great instructor, good set up, made to feel welcome
Great customer service
The friendly atmosphere and the quality of the Pilates classes.
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It was completely new to me (I didn’t even know it existed before the session). It’s opened up possibilities for my training going forwards
I've been coming since the studio opened. I just love a reformer workout!
My physiotherapist Evonne is the best, the staff is really kind and the customer service is impeccable. Love going to Ten Little venice every time
Front desk is always very helpful . Great instructors too
Ten pilates is a fantastic place to do pilates, great teachers and environment.
Love the classes. Full range of classes for all levels. Friendly and great Treacher’s
The girls at the reception are so friendly and helpful and very professional. The coaches are amazing and very explicit with their instructions.
Joana iis a great Physio and amazing Pilates coach.
Systematic physiotherapy assessment, personalised to medical needs. Helpful, medically knowledgable, and detail-oriented PT who could identify the particular weaknesses that can be corrected. In other words, not a one-size fits all approach, nor one that ignores the problems. Another excellent feature: a link to videos was emailed the same night as the session, that contained video demonstrations of the exercises to be continued at home, with number of reps and sets.
Instructor was very patient