Member Testimonials
good routine
tips from the instructors
The staff are truly caring and always willing to assist.
Great trainers and facilities
Great relief from shoulder/neck injury after physio treatment. Very grateful.
Great physiotherapist who is empathetic and gives you great care.
The professionalism of my physio was exceptional! Cannot recommend her highly enough!
Friendly staff. I felt my needs were listened to and taken seriously
Excellent instructors and helpful receptionists
I thought Emily was kind, patient and thoughtful. It was my first time going a reformer class and her way of teaching was great and do reassuring.
I like the fact that the instructors give you one-to-one attention. This is not the case at other pilates studios.
It is the best place.
Great location and fun class - great for beginners which I am!
The instructor was very helpful and friendly. The staff as well. It was very welcoming and encouraging as a first timer.
Teacher was very clear, very attentive. Class size was small.
I like the instructors and how they help and pay attention to you while you are doing the class
Also the changing rooms are very good
Professionalism in a relaxed serring
Picking a physio for pelvic pain is such a difficult choice where every option feels like a gamble. I'm so happy I chose Ten. Francesco has been amazing and after a few months of I feel like I'm on the road to recovery after years of debilitating pain. He is understanding and encouraging, and is always available to provide reassurance and advice on dealing with flare ups between sessions.
Beginners Pilates with Martyn is great. He pushes you, but supervises and takes care at the same time.
It is most certainly not about the place itself with damp patches and peeling paint. It is all about the people at Little Venice. Evone Gaspar is the most extraordinary and exceptional physio/trainer. Her expertise is second to none.
I would also like to mention the reception team that I have contact with on my twice weekly sessions. Always friendly, kind, patient and always helpful. And a special mention to Jessica who took the time to meet me when she started to understand my situation and requirements.
Thank you
Great instructors make you feel confident
Reception staff all really helpful
Love my classes at Ten St James’ - especially with Emily!
The instructors are great.
Evone Gaspar is an outstanding physiotherapist: extremely knowledgeable, reliable, patient and friendly. 10/10!
Great massage with Monica as always!
Great instructors!
Staff is amazing and location is very clean!
Great space, great equipment, great instructors
The instructors are all amazing. Every class seems different. We never feel bored doing same things again and again. The location is great and the fitness center always spotless. The reception staff is so friendly.
I had never tried a class on the reformer and it was really good.
I enjoyed most about my experience with ten health fitness is the physiotherapists, no matter who they are, come across as friendly, warm, inviting and caring. They seem able to serve every kind of people.
Ten health have been my go to for all my physio needs. They have been there when the specialist bone spine doctor informed me that I will never be the same again, making me feel like an invalid! They were there even when my physio wasn’t on duty that day. The manager of the ten health store listened to me crying on the phone after meeting that specialist doctor and encouraged me by saying it’s not the end of the world, I have a chance to be normal and do the long walks I was accustomed to.
My first physio was the best, I got a double, physio and counsellor! He would listen and understand as I suffered back then with a lot of anxiety, so coming out just to see him was very hard for me. He made space for me by still giving me the full session even if I was late because I’d wind up crying in his office because of the difficulty of having to go out. This physio also adapted to my needs, when I wasn’t up for going out, he offered telephone sessions which helped Immensly.
My second physio was very hands on. His massages of my problem areas I found to be very helpful and when I found a ten health much closer to my home, walking distance, he set me up with a physio in that particular branch, which helped to make me feel ‘safe and secure’.
My third physio now, she comes across as being really good. My knee and leg muscles seem to be going through it, but her massages, her advice, have been super helpful so far. The fact that I can walk in and change the date of my appointment due to an emergency with my legs was by the far one of the most helpful.
I am very happy with my service at ten health & fitness. Plus, all the receptionists that I have come across are all bright, super friendly, smiling, professional, beautiful good looking people with excellent customer service skills.