Member Testimonials
I am 82 years old with a badly torn L rotator cuff and significant arthritis. I most appreciated the personal attention of a knowledgeable physical therapist to design an appropriate treatment plan for someone of my age. I am reasonably fit but my needs and abilities are different from those of young athletes. My treatment plan/exercise program is rigorous but designed with my strengths and abilities in mind.
Can always book a class
Ellie was very lovely and welcomed me in despite it being a one off visit whilst here in Fitzrovia for a course nearby. I was put at ease, she chatted as much as I wanted and put sufficient pressure and movement on the areas that required.
Many thanks Ellie
Excellent physio. Would be better if you had more staff available at Reception although they are very nice when they are there. Well run in general.
It was the first session at Ten and the teacher didn’t just show me how to adjust the reformer, but showed me which settings would be suitable for my body. She paid each client a lot of attention to correct our form which was the best aspect. I learned some more complex exercises that I haven’t be shown before in other studios. -1 because the changing room bench had some sweat marks on for the studio aesthetic
I enjoy Pilates Reformer, it completely transformed my idea of personal fitness. Most trainers are great, but special thanks must go to Samantha Rule, Rachel Eban and Weronika Nowaczynska who take special care that clients understand the exercises and execute them correctly. Samantha Rule is especially kind and attentive and I wish she had more classes in Chiswick!
Only two points for improvement that I’d notie down are:
- Please add lockers to the premises. This would help prevent people hoarding on top of each other by the hooks in the training room.
- Please add bios for all trainers in the website/app. This makes a big difference when deciding which trainer to go with when we need to book on different dates and times.
Quality of the instructors, friendliness of reception and staff.
I really love the recent updates + renovations. The studio is a lot cleaner and looking more upto date. I also liked my instructor and the quiet Sunday class.
The knowledge and expertise of Monica, sports therapy massage. She is in a class of her own !
Very good, knowledgeable l, friendly and convenient
The vibes and the starting offer for new customers :p
Always consistently excellent
I really like all the staff at Ten. The studio is calm and clean and i think the classes are fairly priced especially if you buy in bulk.
Great experience will definitely be back as it made me realise how much I needed this.
The difference is amazing.
Very professional
fast, clean, tidy, efficient, lively
It is a wonderful place. I couldn’t recommend it highly enough. Environment, people, quality of classes - just everything really.
Care. Attention. Expertise
Ruth is amazing! I’ve never had a go to sports massage person but past few years I’ve been going to Ruth periodically and she works wonders and really helps me to understand what is going on. I do a lot of weight training and she really helps with an injuries and niggles and gives good practical advice
Antony is the best physio ever , have been seeing him for past few months and my condition has improved by 90% . Very professional and extremely strong ! Would highly recommend to anyone
Friendly staff always a warm welcome and great instruction from the trainers
The energy and generosity of information provided by Sydney
I would like to take this opportunity to mention two excellent Pilates instructors: Jess and Diraj, both from the King’s Cross branch.
I have been training at the KX branch since it opened and have had the chance to work with most of the instructors.
Jess and Diraj truly stand out, they are exceptional professionals who make every session both effective and enjoyable.
I would also like to highlight Sarah Rose for her HIIT classes — always challenging but incredibly rewarding.
Size of class and friendliness of staff
Excellent teaching. Friendly staff.
Lovely, clean facilities. Great equipment. Knowledgeable and understanding instructors
Understanding what treatment is needed
Personalised attention experienced teachers and convenient location
I’ve been attending Ten Pilates Chiswick for a several years now, and it’s consistently outstanding. The trainers are highly skilled — attentive, knowledgeable, and genuinely invested in helping you improve. Every class is intelligently structured, with strength, mobility, balance, and control seamlessly integrated into each session, so you always feel challenged in a balanced and progressive way. No two classes are ever the same, which keeps it engaging and enjoyable. The studio itself has a welcoming, uplifting atmosphere, and the standard of teaching is second to none. You leave every session feeling stronger, more aligned, and re-energised. An exceptional place for anyone looking to build resilience, confidence, and real functional strength.
Friendly reception team and the best sports massage therapist in Jay Watson