based on 105 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and welcoming staff who take care of and love your pup like you do.
Good daycare
You guys are amazing ! I love how you care for Rose and looked after her while there with her healing leg injury. You guys really love the animals and it shows!
You know my dog
Very professional & my dog seems very happy
Poppy was so happy when she came home from Daycare! The staff was very friendly and her groom was also perfect.
I love the people at this location and even more important is that my dog loves the dogs AND the people here! In the "real world", my dog has a little bit of stranger danger with Nervous Rescue pup tendencies, but he's grown to love everyone here and I'm so pleased with them! He even loves the groomers!!
I like everything about Dogtopia. Starting with the caring and most welcoming staff. The spacious areas for big dogs and little dogs. The Spa treatments available. The daily snack offerings. The diverse celebrations for the dogs. I am very pleased and highly recommend Dogtopia to anyone who wants extra special care for their pups.
Very friendly and knowledgeable about dogs. Feels like they love our dogs like we do!
I like the cameras and staff.
We absolutely love Dogtopia and the staff. They are great with our pups, and the dogs love going.
I would like to be able to change the view of the webcam. Inside to Outside
The friendliness of the crew and their dedication to ensuring my pups have a fun and safe time while at “school”. :)
The staff in Gbg are very friendly and helpful.
All the staff was wonderful! This was my first time using the Blackhawk facility as I’m from out of town. I would certainly return and recommend the Blackhawk Dogtopia to friends. It was a great experience and I felt that my dog was well taken care of.
Clean, fun environment. Coaches are GREAT!! I have a friend who now brings her dog and they both love Clifton Park Dogtopia too!!!
Ability to drop off early. Everyone is fantastic and very accommodating. You can tell they really love dogs.
Friendly, helpful, easy to call, Milo has great days there.
Great place! Welcoming staff, custom menu, happy dogs!!
The owner and all of the staff take wonderful care of Atticus. They treat him as if he was their dog. They are friendly, loving and patient with all of the dogs entrusted to them. They have fun activities for the dogs and Atticus always comes home tired and happy 😊 Atticus because part of the Dogtopia family quickly, and I appreciate and trust all of the canine coaches. I can't say enough wonderful things about them!
Indoors, air conditioned, floors instead of turf, cameras and super friendly staff.🐾
My little Ozzy just loves it here. They take such good care of him. When we pull up he can't control himself with excitement to see his fur friends and all the employees
Our small Aussie, Annie, was handled wonderfully; patient, encouraging, and very kind. My concerns about her having a scary time were banished right away. The building was very well kept. All the staff were outgoing and friendly. I plan to take her back weekly, and try one of our other 2 dogs soon.
I wanted to share some feedback from our recent visit to your Dogtopia location. I hope you will take this in the constructive manner it is intended.
Unfortunately, we were disappointed with the overall cleanliness and odor of the facility. When we entered the lobby, there was a very strong and unpleasant smell. More concerning, when we picked up our dogs after daycare, the odor had transferred to them quite noticeably. We had to wipe them down afterward, and even then, the smell lingered for quite some time.
We travel frequently with our dogs and, because of the nature of our work and travel schedule, we have used several different Dogtopia locations while out of town. We have generally had very positive experiences, so we do have other locations to compare this experience with. Unfortunately, this particular visit was noticeably different and was not a pleasant experience for us.
Because of the condition and odor of the facility and how strongly it remained on our dogs afterward, we are very unlikely to return to this location or recommend it to others.
I wanted to share this directly because we have otherwise appreciated the convenience and experience we have had with Dogtopia as a company, and I hope the feedback is helpful in addressing the issue.
Thank you for taking the time to hear our concerns.
Best,
First name removed
The staff! Kenzie and the team are the best!! It is clear that they love every single pet for their individually!!!!
Each time we pull into the parking lot…. My little Muffin gets so excited!!!! He just knows we are there!!
He loves his friends and all his humans (note: “his” humans 😂
It is always a pleasure to see everyone when we arrive and thier way of giving the best care to our precious pups. Dogtopia is certainly considered by others as well as myself “extended Family”
Thank you so much for being you!
Kathie and Muffin Gurley
I like your hours and pricing. The webcam is really nice too.
The staff, play areas, the personal attention my pet receives and I’m comfortable leaving her overnite.
My pet has a special diet and I know that is given to her appropriately.
I won’t take her to any other facility.
Thank you Dogtopia!
Great care
Max loves going to dogtopia
Dogtopia at Hickory Plaza never lets us down in taking care of Yosemite. Always a pleasure to entrust our puppy to such kind and wonderful people.