What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough knowledge ! Sale quality products .
Excellent service! Staff is eager to help and provide information.
I was surprised by the range of parts & tools available. But most importantly, John & his staff are very nice & helpful & knowledgeable. Based on my experience, I believe a satisfied customer is John's primary goal.
The owner. His sales technique. His knowledge. The products. The used inventory.
Prompt courteous service
You guys are the best, period.
Service was excellent, very knowledgeable staff! Quality products
They always try to fix your problem no matter how unusual
Your bikes are high quality and the service is prompt and excellent
Great shop with very friendly and helpful folks. John was very knowledgeable about all his products and sizing.
My wife loves her new bike! Thank you all for a great experience, we will definitely be back and will refer our friends and family to you! Thanks again!
Helpful
Great interaction with very knowledgeable staff, wouldn't consider trusting my bike with anyone else...
Very friendly and helpful 🚵
Knowledgeable owner and staff.
John's Cyclery is easily the best bike shop around. Never any sales pressure; just good products, great advice, and reasonable prices.
Bikes and accessories are top quality name brands, reasonably priced
Employees are friendly, knowledgeable and helpful.
Service on bikes are done in a timely manner and done right at a reasonable price.
I'd recommend johns cutlery to everyone
Very nice and engaging staff.
Always friendly and knowledgeable. Very supportive of the local cycling and trail communities.
The staff is very friendly and helpful. They repaired my bike quickly and efficiently.
Selection. Made the buying process easy. Friendly & accomodating. Knowledgeable.
Great personal service
Prompt well done and reasonably priced
Very satisfied with the work done.
Knowledgeable, helpful, patient owner and staff.
I like the knowledgeable staff and the selection of good quality bikes, and accessories.
Best bike shop in the area, staff are friendly and knowledgeable.
Full service shop.
Knowledgeable and friendly staff
Great line of Trek bikes
Always great advice and service
Friendly and knowledgeable service answered all my questions I had.