Customer Testimonials
Amazing customer service, the staff were so knowledgeable and so friendly !
Listened to what was needed to be done . Went up & beyond to make sure my vehicle was taken care of.
Took care of getting me to the body shop to pick it up earlier than expected.
Loved that they cleaned it . Felt like i was driving away in a New Cadillac ! .
Thank -you team
Great communication, excellent staff and bodywork!
I will return here in the future if needed!
Thankyou kirmac!
Kazim was super helpful!
The front desk is great; they're super nice and easy to work with. I don't even have to deal with ICBC because they handle everything. I'm really happy with their services.
Kirmac Collision was easy to deal with for my crack in my windshield that required to be replaced.
Everyone from office to assessment to the repairs was excellent. All staff went above and beyond to get our car fixed. It looks amazing and they genuinely wanted us to be happy with their work. Definitely recommend this shop.
Quick and professional
The service at Kirmac New West is always top notch. They completed everything in a timely manner. The quality of their work was great and they even washed my car. I highly recommend Kirmac New West!
The experience was so good
Jeffrey updated me regularly and I always knew what to expect.
Hermaine is always welcoming and helpful guiding me through the process when I arrive.
Thank you very much!
Till next time! But not too soon LOL.
Got it done quickly and very well done
Leo was great and so helpful at explaining/proving clear updates throughout the process of our vehicle repair. We have never had an accident before, nor had to go through the ICBC insurance claim process, and Kirmac and Leo made it a good experience (all things considered). I’ll definitely leave you all a 5-star Google review in a little while - just want to drive the car a bit more.
The kept me informed by text.
Communication
Provide courtesy vehicle
Staffs polite and friendly
Repairs done professionally
Efficient and great customer service
Nice clear communication. Easy to contact and get answers. No problem setting up appointments!
Great work, fast and reliable.
They have the best service kimac auto body shop doing their job professionally I am really satisfied specially after they fixed my car they cleaned it from inside and outside looked like brand new car again I love to see my car so shinny 👍 thank you very much
The front staff was super friendly, helpful, knowledgeable and quick.
Very personable staff on site and at call centre. Explained well what to expect for repair including time estimate. Proactively started the plan for my Roadstar plus car rental
The staff went above and beyond to help me out. Friendly, efficient and excellent all around! Five star service!
I had great service and quality workmanship. The staff were friendly. The curtesy car was great.
John Yuen was patient and understanding with our senior needs, the car was fixed on time, so that we could make our Dr's appointment. I am very happy with the service.
Thumbs up
Staff was friendly and accomodating. They took my truck at end of day Friday when they would have rather had it Monday morning to make it fit my schedule. It was done quickly with a nice loaner car. They kept in touch to let me know progress so I could plan to returner loaner car. The whole process was very easy. Thanks Kirmac
Ordering parts was fast
Installing them even faster
And dealing with 3rd Party
I did not had to deal with any of it
Dealing with the rental company even
it was quick, efficient and staff very friendly!
It was a pleasure dealing kirmac to get my windshield replaced, great service and friendly customer service. Will definitely recommend to anyone
Great reception to begin with. Vanessa keeps me connected with my appointment. Frank did a great job with my car. Excellent service!