Customer Testimonials
Madeleine was amazing.
New wipers and a cleaned car!
Everything, such as minimum time and good outcome
I recently had my car repaired after it was damaged by a falling tree limb, and the quality of the work is outstanding. You would never know anything had happened — the repairs look fantastic. I also appreciated how quickly I was able to get an appointment for the assessment, as well as the availability of a service vehicle while my car was being repaired.
One area for improvement is the notice provided when a vehicle is ready for pickup. I commute 1.5 hours each way for work and was scheduled to be out of town for three days when I received a call around 11 a.m. advising that my car was ready. With the 24‑hour return window for the service vehicle, I had to rearrange my work and travel plans, miss a meeting, and make an unexpected trip back to return the loaner on time. A heads‑up the day before that my car would be ready the following day would have prevented this disruption.
Overall, the workmanship is excellent and I’m very happy with how my car looks. With a bit more advance notice for vehicle readiness, the service experience would be even smoother.
Very courteous and knowledgeable very nice staff
The customer service & technicians are kind 👌. They are able to answer our questions 😀, with good manners.
Professional and friendly
They were very friendly and knowledgable
They called me every few days to update me on my vehicle
They went above and beyond
Easy communication with estimator and front desk. I really appreciated the text updates since I'm not always available to pick up phone calls. Great experience with the rental company as well. Everything was really easy - thank you!
It was really great and people were so nice and kind
Very easy to deal with and very accommodating. New windshield looks amazing.
Always a great experience!
Got regular updates on the stages my car was at. And also a good service level overall from desk staff to office staff.
They are good overall.
Communication can be difficult as its hard to get through on the phone and they dont call back ( twice )
But service is great, quality is high level and they are honest and trustworthy.
Efficient service. Jason done a great job of us involved in the process.
All staff were very pleasant and professional. Got the job done right away and was happy with the repair.
Efficient and friendly
Super fast and great communication!
Text updates were great
The open communication for the duration of the repairs to keep me updated and offer suggestions/options to consider going forward. Also, very exceptional craftsmanship! Love that they take the time to vacuum and clean the vehicle before pickup!!
Polite
Supportive
Honest
Easy
Transparent
Prompt and efficient
I have had great experiences with the staff and management.
I have brought other cars belonging to others and they have facilitated with great attention to detail.
Ryan's team at Kirmac are very good 👍.
Professional but personable
Very happy with my service at Kirmac Collision. My car looks new.
It was fast and the people were friendly.
Repair done fast
Very nicely done and experienced technicians. Very satisfied with my service.
Very helpful staff, and repairs were done in a very timely manner and the car was very clean on being returned
Booking an appointment to fix the chip in my window was so easy they were able to get it done the same day! The team is super nice and welcoming!
Quick Fix, constant update and smooth transaction.