Customer Testimonials
Pleasant to deal with. The vehicle after repair looks brand new (detailed the vehicle before returning it). Gave us a detailed report on everything that was done. Was done in a timely anger.
The service was friendly, and staff kept me updated as to the progress of my car repairs.
The communication and friendliness stood out in both text and calls :)
Fantastic staff and service. All staff were helpful, friendly, excellent communicators of needed information, and provided a seamless process. The work was completed beautifully and faster than I expected. The car looks great and I am confident that it was done well. Before you sent this customer survey, I have already recommended you to a family member. Thank you for the care the whole team takes in giving such a great experience.
Very friendly and efficient staff. They did the job within the promised time. Did a lovely clean and detail on the car as an added bonus.
Kirmac returned my car in squeaky clean condition.
After several hit and runs while parked on the street in front of my home, I have always chosen Kirmac on E 1st Ave to do the repairs.
The service is always friendly and helpful.
Larry and his team are always great
Excellent service, the agent was very friendly, professional and courteous. Understood my concerns,
Very helpful. Other staff were also friendly.
Shop is extremely clean!!!
My car is my baby and I had complete trust to leave it there.
Also it was repaired fast.
I can highly recommend them!!!
I highly recommend Kirmac because of their excellent service, communication, professionalism and for a great job done on our car. The Nissan was also cleaned inside and out. Thanks!
Service was top quality from very friendly & knowledgeable staff.
Friendly and informative.
Brian and all staff were polite answering all my concerns. My car has never been so clean inside and outside. I’ve told many how happy I am with service provided by Kirmac.
Convenient and professional!! Customer focused and helpful.. Work completed on time and so far no problems!!
I think just dealing with Kiara and how prompt and professional she made the experience because she is so knowledgeable and super helpful. Ya everything was great! Foresters are prone to crappy windshields so I'm sure I'll see you guys again!!!
Thanks for the great job and gre as f service
Everybody was great. Especially April.
Great customer service. Friendly staff. Car looks amazing.
Professional and friendly!
Great team very patient and gives peoper information great experience
Kirmac was very easy to work with and completed my repair in an expedient and professional manner
Ryan and marcus were very helpful
Great as always, even after moving to Langley and once tried another shop closer to me, i prefer to drive back to Richmond and get it done at Kirmac.
Promptly service, always go above and beyond, good communication.
Everyone was so friendly and efficient.
Was So Happy my Repair was completed in 3 Days instead of 5.
They did a great job 👏
Staff were very helpful and friendly. Repairs were superb . Great service
Easy, fast, friendly and professional.
The initial intake was very friendly, informative and efficient.
The repair shop location was also efficient and flawless in getting the repairs done and keeping us informed. The final repair result was excellent.
Thank you.
Very prompt and friendly service. Receptionist was easy to talk to and explained very well what was to be done and when would be completed. Everyone was willing to accommodate my schedule. Thank you.
The work performed and the personnel contact with staff
Very courteous and professional staff
Professional & very transparent
Accompanied my daughter, now residing in Langley, to Kirmac to get an estimate for damage to her vehicle (ICBC claim).
I was very impressed with the time, attention and professionalism James extended to her issue. He provided good reliable information about her options.
I’m an “out of the lower mainland” resident and took the opportunity to speak to James about recent damage to my truck and was immediately convinced I wanted the work done in his shop. Sent photos, received estimate and booked appointment.
Truck repair fabulous (cleaned interior and washed too). Full marks for high level of service provided by all the folk that I encountered at Kirmac.
Thank you James and team.