Member Testimonials
You guys are great, just a small maintenance note.
Universal changing room 4 has a lock that is not functioning correctly. It doesn’t automatically unlock when you open the door from the inside. This makes it so that when you go to leave the room the door opens but stays locked.
Friendly staff/ good equipment
The people. Improve the kid watch on Friday
Working out
Great place for exercise. Please keep pool area clean and in working condition
People. More treats for the member service team
Friendly staff, always clean. Repairs needed on cracked equipment, pads and chairs right away
Clean, calm atmosphere- lots of options
Hot tub. Get towels at desk
Running, track, variety of machines, cyro-therapy. Get more re-usable way of cleaning machines after use instead of wipes.
Clean and nice
Clean, good staff, good weights. Don't know where to improve on
Nice staff and pool. Nothing to improve on
The gym. Get the sauna hotter
Love all of it. Doubt you could improve the experience
Just a great place to work out, walk, swim, or relax in the hot tub.
Clean. Should be open later in the evening
Staff is awesome
Clean facility, friendly staff. Could add some more equipment (hack squat, incline chest press machine) Show available classes year round, not just a week before scheduling.
Good gym equipment ad good vibes :)
Rockwall is more. Have more rockwall
Clean, great price, low crowds, all the machines/equipment you need! + pool/hot tub/sauna.
Everyone nice
Don't let people throw medicine balls against the pillars
Clean-friendly people
Pool. Make it more easy to find out what's going on at the Y every day.
Friendly staff. Could improve afternoon classes. better parking lot lighting at night.
Variety of classes, clean facility, socializing with members. Could improve on schedules- the classes are so close together that we feel rushed to clean up and get out of class.
I love that the Y and the teachers/ instructors have become a community for my children/ family-Janine and Kendra especially & Emily w/ DnD, teen late nite, cooking. More mid-day drop in yoga classes. More social clubs for women of all ages, mid-day art classes for adults.
I just wanted to give a shout out to the swim instructor Zeb teaching the babies class! I’ve been taking my children on and off since 2021 to both Haselwood and Tom Taylor and we’ve had several instructors. Some great, some seem to lack training, but Zeb seems above and beyond! He’s so welcoming and kind. You have a gem there!