Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2024 — Rated 0 out of 10 by J.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

These were way too expensive and I never received mine. I waited a long time to pull the trigger on purchasing and opted to just get the downloadable image and I never received it at all.

Report a concern   January 11, 2024 — Rated 10 out of 10 by E.N. Graduation Foto
What do you like about our products and services?

Picture options were great! Prompt service and delivery!

Report a concern   January 9, 2024 — Rated 7 out of 10 by J.S. Graduation Foto
What could we do to improve?

Lower cost for digital files. I would have bought more

Report a concern   January 8, 2024 — Rated 10 out of 10 by M.P. Graduation Foto
What do you like about our products and services?

Solid product and quick return after ordering.

Report a concern   January 8, 2024 — Rated 9 out of 10 by R.M. Graduation Foto
What do you like about our products and services?

Convenience

Report a concern   January 6, 2024 — Rated 10 out of 10 by C.G. Graduation Foto
What do you like about our products and services?

Fantastic photos! I was going to hire a professional photographer, but when I saw the proofs I was so pleased that I used your photos and products. Thank you so much for making this process so easy.

Report a concern   January 6, 2024 — Rated 0 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

It took so long to process, I probably waited almost 20 days to receive my photo

Report a concern   January 5, 2024 — Rated 5 out of 10 by B.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Angle of the grad shaking the hand of President Mantella was poor
Purchase options were very expensive.

Report a concern   January 5, 2024 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Our photos were excellent, came in good time, and were of great quality. Thank you!

Report a concern   January 5, 2024 — Rated 10 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

The photos are top notch and quite a variety to choose from.

Report a concern   January 5, 2024 — Rated 10 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

I like the fact that I didn’t have to run down to the stage and take a photo. The responsibility was taken off my shoulders, and by the time I returned back to my home in Germany the photographs are waiting for me.

Report a concern   January 5, 2024 — Rated 0 out of 10 by L.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was sent a blurry photo I paid extra for photo retouching on. I emailed customer service and no one bothered to respond. This is awful.

Report a concern   January 5, 2024 — Rated 8 out of 10 by M.B. Graduation Foto
What could we do to improve?

Easier website or app to be user friendly as it was a little hard to do on phone.

Report a concern   January 5, 2024 — Rated 2 out of 10 by D.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Expensive!

Report a concern   January 5, 2024 — Rated 10 out of 10 by P.B. Graduation Foto
What do you like about our products and services?

photos turned out great. They were delivered fast and the web site was easy to use.

Report a concern   January 5, 2024 — Rated 0 out of 10 by D.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost of digital downloads are insanely overpriced. I ordered 4 magnets and the quality of them is terrible. Walmart could do a better job.

Report a concern   January 5, 2024 — Rated 10 out of 10 by M.G. Graduation Foto
What do you like about our products and services?

Beautiful work, fast delivery. Nice to get exactly what you were hoping for.

Report a concern   January 5, 2024 — Rated 10 out of 10 by L.F. Graduation Foto
What do you like about our products and services?

Very nice pictures

Report a concern   January 5, 2024 — Rated 10 out of 10 by B.B. Graduation Foto
What do you like about our products and services?

The products are of great quality

Report a concern   January 4, 2024 — Rated 0 out of 10 by P.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I haven’t gotten my order

Report a concern   January 4, 2024 — Rated 4 out of 10 by W.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I get numerous emails on deals yet I ordered digital pics for $150 and never received them. Yet keep getting emails about those same pictures for sales .

Report a concern   January 4, 2024 — Rated 10 out of 10 by A.P. Graduation Foto
What do you like about our products and services?

Great photos!

Report a concern   January 4, 2024 — Rated 10 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

Very good

Report a concern   January 4, 2024 — Rated 6 out of 10 by M.K.S.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

photo quality was good and we ordered items, but you keep on emailing and texting.
That is overwhelming, please send less.
thank you

Report a concern   January 4, 2024 — Rated 1 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

They are ridiculously expensive!

Report a concern   January 4, 2024 — Rated 10 out of 10 by H.L. Graduation Foto
What do you like about our products and services?

Captured nice pictures, thank you!!

Report a concern   January 4, 2024 — Rated 0 out of 10 by T.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the pdf I ordered. Please resend

Report a concern   January 4, 2024 — Rated 2 out of 10 by K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way expensive

Report a concern   January 4, 2024 — Rated 5 out of 10 by R.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

I just didn’t like the finish

Report a concern   January 4, 2024 — Rated 10 out of 10 by K.H. Graduation Foto
What do you like about our products and services?

Quick and easy very good quality


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