based on 4178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the pictures were great and easy to order!
Nice quality. Shipping was pretty quick.
Reminders to purchase. Easy to order
Rapid and efficient
Saves the memory
Prices are too high. Especially for a digital file.
Glasses had such bad glare. Coach clients to tilt or remove glasses
While I understand that the previewed photos needed to have writing over them to avoid people copying your photos, it was extremely difficult to evaluate the quality of the photos. Because of the very high prices, I only chose two photos and was unable to determine whether or not I needed any editing. When they arrived, I was disappointed with the quality, as one of them was a little blurry and my daughter had red eyes. I wish customers had a better opportunity to view the photos prior to purchasing.
There were so many watermarks on the photos it was not easy to pick. The picture i did pick were blurry and not flattering. Very disappointed ☹️ i would like a refund actually
Fast and accurate
Photo quality was subpar and the cost was very high. Additionally, I paid for a personalized clip of my moment on stage and ir was just a portion of what is available on YouTube. The advertised clip is very misleading because it's a much more personalized shot from multiple angles. Very disappointing.
The pictures were great! I just didn't love that after paying for several years of school I had to pay over $100 for 3 jpgs. I love the pictures, they are just expensive.
Prices were high
Great closeups of our son's graduation!
I didn’t ever receive the link for the photos of my daughter's graduation from GVSU - Carly Last name removed. Could my link be resent please?
Ridiculously expensive
All around good service
Perfect capture of important events of the graduation ceremony.
I thought your online link was very easy to use. My order was delivered in the time frame that was stated.
Photographers capture the moment.
Thank you!
I have not received my pictures
Nice photos. Promptness of delivery.
Thank you very much for everything.
Quality.
Quick ship.
Easy ordering.
The 5x7 is not really 5x7. It has a white border. And because I ordered it on my phone I misspelled our last name. Joke is on me.
Name removed
Phone number removed
When you make an account, you can't see what you ordered
The 8x10 photo is incredibly out of focus. We prefer 5X7 photos but there wasn't a package without an 8X10. More options would be great - ie: 1 8x10 & 4 5x7 OR 6 5x7... The 5x7 and wallet size are decent quality. It would also be nice if the photographer had an assistant telling grads to lower their diploma folder so it's below their chin.
Order on 11/28 never received then again 12/18
Still have no pictures as I wanted them by Christmas which is probably not going to happen. Until photos come I can’t comment on how they look or turned out.
Quality!