Customer Testimonials
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The personnel are fantastic!!! Very well informed on the products, patient with the patrons, helpful, and extremely friendly.
Customer service and repair desk was great!
Thank you
Appreciate it
Loved the service and helpfulness when deciding on what to buy!
Complete and on time as promised.
Great team at Bike Mart in Prosper! Excellent workmanship and friendly service!
Service was terrific! Bike fixed properly and quickly despite lack of recent care.
Very friendly and helpful staff.
Purchasing the bike was very easy - salesperson Cameron was extremely helpful, explaining special offers. My daughter picked up the bike and they helped her load it into the car and gave her a tuneup special free of charge. We overall were extremely pleased with the Trek product and the purchase of the bike.
Everyone in the store has been extremely helpful every time I've gone in. From questions answered and recommendations made, to helping diagnose issues, Bike Mart is my go to for bicycle related stuff and should be everyones.
Everyone is so helpful and friendly
The team was very helpful, very responsive, and got the job done quickly and professionally. Would highly recommend.
Its so easy. This is the 3rd kids bike Ive bought from Bikemart and each time I just place order online and pick up soon after. It really cant get any easier.
Services was fantastic, had a tune up on a bike.
Excellent knowledge of their product
Knowledgeable and friendly staff
I had a scheduled appointment to update firmware and dropper post problems. This service department is very efficient. They updated firmware and educated me on my dropper post. I was out of there in 15 minutes. Job well done service department.
Everyone was great! Ardi took great care of my bike.
Simple and straight forward answers to my maintenance questions by Stephen at the service desk. Seems fair pricing and the location is convenient for me in The lake district of Little Elm.
I have 2 friends that just got new bikes and I will recommend Bike Mart to them for service.
Thanks
You guys went above and beyond to get a hire bike for my short trip to Dallas! Thanks
Staff was very helpful. I have bought 3 bikes from this location; they understood our needs and wants and made good recommendations.
There was a good selection of tires.
Very Personal and knowledgable and affordable
Cory was extremely helpful at assisting me with my mountain bike purchase. He helped set me up with all the gear I need and gave me real valuable tips on starting out. I’ll definitely be shopping at Bike Mart HollyHock for my bike needs. Thanks Cory!
Friendly as usual, and helped me getting things fixed and setup.
Great store! Wonderful staff! Friendly, knowledgeable and courteous!!
Very professional and great service. They have rebuilt my son’s MacFox and upgraded a the major mechanical parts.
Provide great service and very helpful.

Everything