Customer Testimonials

delivery of fuel and contact with drivers is top notch, customer service is lacking and needs to be improved

As a long time client, can say that Rymes has never let us down. I’ve used their emergency furnace service and buy oil and propane. This week, rymes can on Thursday to do a fill, even thought next Tuesday was our regularly scheduled auto fill. We had a delivery of 199 gallons, which meant we only had 51 gal in tank. I know they came early because of the extreme cold emergency. They are the best!

The price is close to other companies in the area. Whenever I have questions they are answered by one of the pleasant employees. Or when i have used more fuel than normal and need an extra delivery they have always been quick to deliver. The delivery people are efficient and neat. Your people are your greatest asset.

Friendly employees.
Prompt service

I like the professionalism of everyone who's come to my house.

You know when I need my tank field up you have been on time for me so I don't run out of gas

The response to my problem of an almost empty tank and faint odor of propane was outstanding. The telephone representative was excellent. He expained what we needed to do and promptly arranged for a technician to come to the house and for a propane delivery. The technician arrived within the hour, checked out the tank, explained what was happening, and added a monoring device. We received a delivery within the next hour. I have been a long time customer and was concerned when Rymes was sold but I am very pleased to get the service we received from Superior Plus Propane.

Good service as called!

Service is outstanding and prices very competitive.

You always make sure we don’t run out of propane!

The lady who delivers the propane is very nice and professional.

I would like it if your Invoices had Rymes on the receipt instead of Superior. It is confusing to see a bill fir that amount and wondering if your credit card has been compromised. Otherwise you provide good timely service.
Thank you
First name removed Chsppel

I think your customer service is outstanding whenever we have a question and need to call. The drivers are absolutely wonderful. We have three dogs. For this last delivery, for example, he made sure all three dogs were in the house because he didn’t want them to get loose. We always recommend your company to family and friends. Thanks for all that you do!

You deliver on time. Very friendly staff.

Rymes is always on top of my propane needs. They deliver even when my quarter mile access road isn't at its best in the winter months. I've never run out of propane. And, the delivery driver is very friendly. Also, you can set up a pre-season price which has saved me a bunch of money over the years. Great company to work with.

Prompt delivery

Prompt deliveries when we need automatic resupply. Competitive cost.

You are very prompt when it comes to delivering our propane. You have great customer service as well.

Easy and reliable delivery and service when needed.

We have a treacherous 500 foot driveway in the winter. At times, the delivery truck driver feels that it is unsafe to drive down. He needs to back down. Either he or someone from the office lets me know and we set another date for delivery. I make sure the driveway is plowed and sanded the day before. Sometimes we have to watch the weather as well. The Rymes folks are always extremely accommodating and have been for years.

I started with Rhymes to support a local family business. I stayed with Rhymes because of the excellent service, friendliness of the person delivering and great customer service.

You respond to critical situations when required.

The gentleman who delivers our oil is always so courteous and friendly!