Customer Testimonials

timeliness

I personally have been a rhymes customer since 1998 during that time I've found rhymes be dependable responsible and above all friendly as can be and it very helpful and yes I would truly highly recommend them to anyone's

Manager Owen

The person who delivered the propane to me under winter conditions

THE DRIVER ANSWERED ALL MY QUESTIONS ABOUT THE PROPANE TANKS. THANK YOU

You came earlier than we expected. Thank you

Prompt service

They are always quick to answer the phone and great about delivery in a timely manner. There are auto deliveries or they will call to check in when they think you might be close to needing another delivery when you opt off of auto deliveries! Very happy with our 6 years with them so far.

Both the person I spoke with on the phone and Andrew, who delivered the propane, were helpful and knowledgeable, in addition to being friendly and pleasant to talk with. I especially appreciated receiving the delivery so promptly. My generator went through quite a bit of propane during the storm power outage and I am happy to have my tanks full. Thank you!

Swift service when I have been able to contact people. We had some issues with the office in Antrim as we can never get in touch with them. With the changeover to Superior Propane

fast delivery,price,easy online access

Fast service.

I like that I can see the Tanks status on my phone.

Customer Service is excellent.

My husband and I were customers of Rymes from the time Jim bought the business in Antrim and I continued to be a customer, changing the account in my name after my husband passed away 34 years ago. I have automatic delivery and I love the fact that in all of these years, the deliveries have been made exactly when they were scheduled. Being on a fixed income, I am not thrilled with the fact that it costs approximately $22 in fees for every delivery, but I do undeerstand the reason for it. I like the fact that I can pre-buy as it makes the process easier for me. Hoping that I will be able to continue that as prices rise and the fact that I am on a fixed income. All of the delivery personnel that I have had contact with have been friendly and professional.

Deliveries always come promptly as scheduled. Very dependable.

Fair price, great service

Excellent drivers making deliveries

Prompt delivery and paying online and a copy of the printed receipt left to the homeowner.

Thank you.

First name removed
3/9/23

Never had an empty propane tank.

I like that if I’m in need of a minor furnace repair, Rhymes has people nearby that can be dispatched fairly quickly. The previous company we dealt with had one or two independent contractors that seemed to take forever to arrive and didn’t do a very good job.

Efficient service. Customer service has always been responsive with clear explanations.
Only quibble is wait time when calling.

Reliable deliveries, great technical support. We had a generator installed in 2021 that required replacement of all of our outside propane lines; the local Rymes manager, Tom Thorne, and the technician who did the installation gave us all of the support and information we needed.

The driver, he's awesome

When they say they well be at your house

Responsive to customer requests

We have been using Rymes for years. They've always done right by us.

I’m not sure I spoke with on the telephone but she was super friendly and professional! The delivery came within a day and the automated payment option made my life so easy!

Easy to order and quick service. Thanks

I rely on Rymes for home heating oil and propane. The customer service folks have always been pleasant and helpful, managing on time delivery and reliable service. Recently I had propane tanks installed. I spoke with Karlie, Cortney and Crystal to set dates were and the service was provided on-time. Tim, a technician at Rymes, was helpful and informative throughout the process, like the customer service personnel, he is a credit to the company. - Thank you to the entire Rymes crew. - Name removed