Member Testimonials
Staff was very helpful I felt comfortable there the overall experience was great
My daughter is very comfortable with the staff! I would sign her up for beforecare too if it started at 7 am.
Ms Lamonica and the young male evening supervisor provide top notch customer service!
The facility is clean and staff are pleasant and friendly.
The big pool is spacious
Showers are clean
Early morning staff at reception and pool are polite.
My son is making great progress improving his swimming. The YMCA is also great for the colder months, so he doesn't lose momentum on building his skills.
Well run facility with nice staff in a convenient location.
Clean,efficient,lots of activity choices, good value
Love it great instructors
The pool
Mr Tommy is just fantastic, First name removed progressed so much at his contact, techniques, stamina, but also confidence. He sees little things like lack of focus, arranges kids by swim level on the lane to maximize everyone’s potential and ensure continuous. He always provides his feedback at the end of sessions, and has very good leadership qualities!
The location is neat and clean. Instructors are friendly and firm and encourage kids.
The instructors are very patient. They interact with the kids very well. Our instructor Marcus was awesome! He was patient with my son and encouraged him in times that he was scared of the water.
This 10/10 review is for Mr. Billy. He helped my son overcome his fear of the water in less than 2 sessions. So thankful that we lucked out with his class!
My con love the program and his counselors. The team does a great job and keeping the kids engaged. This is such an essential option for working families
Lovely staff. My child loved it. Made friends, enjoyed the activities. Reasonably priced.
I like the small weight room and try to go there when it is not too busy. I also like the stationery bikes -- wish there were more than three of them!! Also, it's great that it's adjacent to the parking deck -- wish there were more spaces!
Jane Hooven runs a tight ship and kids get to play with friends and the staff.
So far my experience has been great! I’m new to the program (January 2025) but my daughter has been having a pleasant experience. The staff seem to be very attentive and she loves doing the activities that are incorporated!
Convenience and welcoming staff
Armando was an amazing instructor! He was very patient, supportive, and very nice. Due to his great teaching skills, I feel extremely comfortable in water. The most comfortable I’ve felt in my whole life. I’m grateful for the YMCA swim program and for our instructor.
Heather at CHB is great. She leads the staff and keeps the children engaged.
Mr. Billy is a gem of a swim teacher. His knowledge and disposition are truly incredible. We would follow him to any pool around!
The best
My daughter has been a part of the YMCA school-age childcare program for five years. I love how accommodating this program is. I enjoy seeing the same counselors at multiple programs, this creates lasting relationships with the children in their care and their family. I enjoyed the array of activities that are provided throughout the year and the love that is poured into my child. My daughter was always excited at drop of and pick and this made me heart smile. I give the YMCA a ten out of ten.
Mr. Tommy has been great! It's really helpful that he explains the reason behind doing exercises and demonstrates, such as with climbing out of the pool
We absolutely love their before, and Aftercare program. All the things they offer and the way they’re separate different grade levels. They stagger them outside time, arts and crafts or in the gym. Love how they all come together at 5 o’clock and the little one can play with the big ones. We absolutely love all the counselors, but especially the Watchung YMCA supervisor Ms. Markell McCormick. She is organized, creative, caring, brings in outside people for ZUMBA and she does amazing job overall making sure the kids have fun things to do such arts and craft projects! She has a really great handle on all the counselors and the different groups and all the children. My child gets upset when I pick her up early!
Claire has been phenomenal with all the kids. The lessons have been well structured, so I see my daughter (2 1/2 y.o.) progressing every single week. And these are simply truly vital skills to learn.
Class sizes are small and everyone gets individualized support. My kids enjoy the classes and have learned so much!

All staff and fellow customers are pleasant. It is also a safe place for kids and teens.