Customer Testimonials

Friendly service and great bike mechanics with sass!

Just simply world class service!!!

Friendly, knowledgeable staff took the time to understand what I was looking for and offered recommendations

Amazing customer service! :) and a great variety of bikes!

Price and quality

Great experience team was very friendly will definitely be back for accessories for my bike.

Very happy about professsionalism, questions answered, follow-up etc. Just a good experience that most stores don't or can't offer. Will be my go to bike store.

Great Service.

These guys are fantastic! So knowledgeable, patient, accommodating and kind. Great experience on our new purchases! We spent so much time testing out bikes and making our decision over the course of a couple days, that I missed them after we brought our treasures home. I want to return just to see their smiling faces and get more tips and info. Thank you, we am loving our new e-bikes!

Tucker couldn’t have been nicer! Super easy going and knowledgeable. The whole staff was great. Definitely recommend doing business with Western Cycle! We love our new E-bikes. Thank you for everything!

Exceptional selection of bikes and accessories paired with top-notch service!

Very friendly, knowledgeable and trustworthy!

From initial sale of my bike to parts and service and prices , allways satisfied,

Fast, friendly, and knowledgeable

The employees were super helpful and nice!

Staff is very helpful, professional and the store atmosphere has a low pressure salesmanship approach. The store has nice selection of quality bicycles at very competitive prices. The convenient parking is also nice.

Everything about your store was great. Sales people were very knowledgeable and helpful.

We purchased 2 adult Trek bikes, 4 bike rack and 2 kids helmets. The guys at Seabrook were great and patient with us.
They were so patient with our kids and helped us purchase the right helmet size for our kids. We need not feel pressured at all and purchased the right bikes. Thank you! 10/10

Very nice guys!

Knowledgeable sales people

The folks at Western Cycle are amazing. They practice total customer education and involvement in every purchase. Their products are top notch and they stand behind them making sure the customer is beyond satisfaction! I cannot say enough about their expertise and personal attention. Congratulations on an outstanding business venture!

Everyone has been very helpful with my re-build of a vintage bike, especially Tucker who gave me usefull knowledge of the workings of my old hubs.
I have already recommended you to fellow cyclists.

Great customer service. Knowledgeable staff--no pressure sales.

Excellent customer service and knowledgeable helpful staff

They did a fantastic job of installing the new accessories on my bike. The turnaround was very quick it was ready the next day! They are extremely knowledgeable and professional. I highly recommend them for your next bike.

Very friendly and knowledgeable service. No sales pressure was very appreciated.

Wide inventory both ebikes and excessories. Excellent customer service. Pleasant to work with.
They had the bike I wanted and put the fenders and rack on in about half an hour. And a bell! I will travel the hour it take to do business there again.

Jamie was very honest when I purchased my E-Bike. The bike I purchased was listed at $3600. Jamie called me a week later and told me the bike was going on sale the next week for $3000. Jamie did not need to tell me this and could have kept the extra $600. Such an honest business to work with.

Everyone in the Seabrook nh store and in the Danvers ma store are willing to help.
Good service 👍

Customer service is a 10 and product is the same
We will recommend to friends and family.