Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   March 11, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service employees were friendly and the location was clean. Excellebt service!

Report a concern   March 11, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily is amazing! She made the whole buying process easy and worked really hard to make sure that I got exactly the vehicle I was looking for. She is great to work with.

Report a concern   March 11, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Reliable, stylish vehicles with exactly the features I was looking for. Amazing customer service and attentiveness of sales staff.

Report a concern   March 11, 2025 — Rated 10 out of 10 by E.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Vehicle quality and helpfulness of the sales (Emily) and finance staff.

Report a concern   March 11, 2025 — Rated 10 out of 10 by B.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very good customer services

Report a concern   March 11, 2025 — Rated 10 out of 10 by B.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very nice vehicles and clean facilitie and very good customer services

Report a concern   March 11, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very nice and easy to get a long with.

Report a concern   March 10, 2025 — Rated 10 out of 10 by S.N. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I think the Hyundai is a good looking car very nice design. The service is always been great there I don't have to wait forever on my car so the time of waiting for your service is really good keep up the good work!

Report a concern   March 10, 2025 — Rated 10 out of 10 by N.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very easy to work with. We got approved instantly and worked with our payments the best that they could. Sasha, our sales associate was amazing!

Report a concern   March 8, 2025 — Rated 10 out of 10 by E.Y. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very helpful and easy

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always fast and friendly service

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

On time

Report a concern   March 8, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Hard working and friendly.

Report a concern   March 7, 2025 — Rated 10 out of 10 by E.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

About a year ago, my 2016 Kia Sportage blew an engine north of Lexington, KY. AAA towed my vehicle to Don Franklin Kia in Somerset. It was late and I had no way to get home. I had recently moved to the area. The service manager heard me leave voicemail messages begging the few people I knew for a ride. He graciously offered to drive me home which was at least 30 minutes each way out of his way. He was so nice I swore I would buy my next car from Don Franklin. Today I drove home in my brand new Hyundai Santa Fe Limited. My salesperson, Emily was fantastic but it was the service manager, from a year ago that is the reason I bought my new car from Don Franklin.

Report a concern   March 7, 2025 — Rated 10 out of 10 by P.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like the warranty’s you have , the free oil change , the service dept is also very nice too

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The salesman Kristian Gleason. He is friendly and easy to work with.

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

service

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast friendly and reasonably pricee

Report a concern   March 7, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service!

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily Haynes was very helpful and knowledgeable about all the vehicles. She helped us pick out the perfect car that matches our needs. The best car buying experience ever.

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good service

Report a concern   March 7, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great salesman Brandon Hutton

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good costumer service

Report a concern   March 7, 2025 — Rated 10 out of 10 by Y.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I like that the workers sit down with you and look at the best options for you. They give you options to choose from and overall it’s a very quick process

Report a concern   March 7, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You have very nice and courteous service people

Report a concern   March 7, 2025 — Rated 10 out of 10 by B.F. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Service was great, fast, and efficient! Andrew was very helpful, and so was finance.

Report a concern   March 7, 2025 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very pleased with my Sante Fe

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Good selection of vehicles
Knowledgeable sales person / not pushy
Fair negotiations
Fast checkout

Report a concern   March 7, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Really appreciate how nice and friendly and how they keep you informed

Report a concern   March 7, 2025 — Rated 10 out of 10 by G.N. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very nice cars, and excellent service.


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